Cyber security is a basic yet important and useful process to protect confidential data. To avoid and protect companies’ confidential data cyber security is developed. Cyber security consists of the industry standard of confidentiality, integrity, and availability or CIA. Privacy means data to be accessed only by authorities; integrity means the data may be changed or added through the authority whenever needed; availability means data, systems, and functions must be available on demand according to authorized parameters.
Here is such a company looking forward to providing safer cyberspace and uniting a cyber community through work and services.
In this interview with Rabiul Islam, CEO & Managing Director of TechForing, we shall know more about the company’s growth and journey through the hurdles and challenges.
Tell us about the TechForing.
TechForing is a premier team of certified cybersecurity professionals. We started in 2014 with only one goal: to provide safer cyberspace for everyone. And since then, we have been delivering best-in-class cybersecurity monitoring and management solutions to corporations, government agencies, and individuals.
Since our conception, we have served security solutions to almost 7000 clients across 90+ countries.
What were the initial challenges you faced?
Usually, people get skeptical about new and unfamiliar organizations. They’re more willing to rely on well-known and reputable organizations to resolve their problems. We had to overcome that skepticism with transparency and communication. We were always reachable to our clients and ready to answer any questions they may have. We provided excellent customer service constantly and always asked for feedback that we used to improve our services. These helped us in building trust with our clients and increase our reputation.
The other challenge we faced was finding talents to back up our operations. Again, being a new organization made it difficult for us. Many applicants were willing to work in the cybersecurity field. However, finding fitting candidates was challenging to say the least. Even if we found the right person for the job, we had to show them we had something unique to offer – for them to join our team. We overcame these challenges with clear communication, focusing on the career growth of the talent and building an excellent culture. We were clear about our company’s mission and vision; gave applicants a good hiring experience, and provided them with a great environment to work in.
Which was that point that triggered the growth of the company?
TechForing’s growth came from research, analysis, and understanding of our customer’s pain points. Cybersecurity services can be lengthy, complicated, and expensive in general. We created our services in a way that focused on alleviating those issues.
We noticed that businesses and individuals were not getting the necessary help they needed during a cyberattack fast enough, which meant they lost the crucial time they needed to mitigate the damage. We aimed to solve that with our quick incident response and introduced services like Digital Forensic Investigation, Crypto scam Investigation, Ransomware Mitigation, Online Blackmail Investigation, Hack Recovery, etc.
How have the company graphs changed since the foundation? Can you share a few statistics? (You can share the charts/graphs here).
We have seen massive growth since the foundation of our company. Since 2014, we have opened regional offices in Michigan (USA), Istanbul (Turkey), London (UK), Toronto – Ontario (Canada), and Delhi (India). Currently, TechForing employs 300+ experienced in-house cybersecurity experts distributed across four continents. We have provided our services to 1250+ businesses, and 7000+ individual clients from over 90 countries.
What is the reason behind your company’s long-standing success?
Dedication and consistency. We have remained true to our core values and beliefs throughout the years. We have created a culture of trust and respect that allows us to build relationships lasting for years. We provide a unique customer experience dedicatedly from the start to the end of a project. By maintaining consistency, we have also been able to maintain our competitive advantage over our competitors.
Our focus on staying true to our core values and beliefs enables us to continue delivering quality services that our customers can depend on. All of it has helped us provide our services for so long successfully.
The Products and Services-
What are the products and services that your company specializes in?
TechForing specializes in Risk Assessment, Incident Response, Security Compliance, and SMB Solutions. We provide cybersecurity services to both businesses and individuals.
As an example, businesses are constantly at risk of falling victim to cyber-attacks. Our Risk Assessment services, such as Vulnerability Assessment and Penetration Testing can help companies to identify and patch their security infrastructure’s weaknesses.
Our Incident Response Services help businesses to deal with cyber-attacks such as hack events, ransomware attacks, data breaches, etc.
How do you make sure your services are reliable?
Our team members are certified by some of the most reputable organizations such as C|EH, CISA, CISSP, Security+, CCE, ACE, AME, GIAC, EnCE, GSA, CMFF, and many more. With over 8 years of experience in digital services, we are confident that our information technology solutions are proven and repeatable. We use a data security approach that synergistically integrates people, processes, and platforms.
Also, we strongly emphasize our clients’ requirements, employing streamlined methodologies, and ensuring we’re providing a reliable service.
How do you help companies increase business scalability and sustainability?
TechForing helps companies to protect their data from cyberattacks, ensuring their valuable information is safe from harm. We also help companies by ensuring that their systems are reliable and functioning properly, minimizing the risk of downtime and other problems affecting their business operations.
We also provide seamless integration with no disruption to a business’s workflow. This way, we help companies increase business scalability and sustainability.
How do you decide to take the company a step further in terms of your products/services?
At TechForing, we are passionate about cybersecurity. Our journey started with the goal of providing safer cyberspace for everyone, and we are constantly working toward that goal.
We make new decisions based on pure research, implementation feasibility, and prototype testing; making sure the changes we make benefit our clients.
What makes your team unique?
Our team consists of people from different backgrounds and various experience levels, yet all of them are focused and involved while having great communication skills. They also possess a good understanding of the outside world and business knowledge, helping them to deal with clients more effectively.