Eric Yuan | Zoom Product Review | The Enterprise World

Zoom Product Review

Overview

When it comes to online meetings, one name that instantly hits the mind is Zoom. Whether you’re hosting a team meeting, a global webinar, or a virtual classroom, it offers unmatched reliability, crystal-clear quality, and the flexibility to connect from anywhere. With its user-friendly interface, high-definition video and audio, and screen sharing, it makes your virtual connection so natural that you will feel almost as you are in the same room. It can be called as heartbeat of modern communication in a digital world that never stops.


Features

Zoom offers a variety of features, from HD video to privacy and safety. Here’s a description of each one. 

  • HD Video & Sound: Clear picture quality and sound help make the meetings feel more real and smooth.
  • Screen Sharing: You can show your screen to others during a meeting.
  • Virtual Backgrounds & Filters: It gives you an option to change your background or add fun filters to keep things professional.
  • Breakout Rooms: In meetings there are some private chats that need to be done; it offers you a private chat option where you can split people into groups during the meeting.
  • Meeting Recording: You are eligible to keep records of your meetings for further use.
  • Chat & File Sharing: Send messages and share files with others during the meeting or anytime. 
  • Enable Translated Captions for Meetings: Live captions will be displayed on the screen if you’re facing accent challenges or speaking different languages. This feature helps everyone understand clearly no matter where they’re from.
  • Personalize Meetings: Change the meeting theme color, have the host upload a unique wallpaper, and pin your most used actions to the toolbar.

Pricing

Zoom has different plans to match what you need—whether you’re just chatting with friends, running team meetings, or hosting big events. From the free plan to more advanced options for businesses, there’s something for everyone. Here’s a quick look at Zoom’s pricing.

Basic Plan—Free$0/month100 participants, 40-min limitScreen sharing, chat, breakout rooms
Pro Plan$14.99/month/user100 participants, 30-hour limit5 GB cloud storage, social media streaming, 3 whiteboards
Business Plan$19.99/month/user (minimum of 10 licenses)300 participantsBranding, SSO, transcripts, unlimited whiteboards 
Business Plus Plan$25/month/user (price may vary)Includes Business + phone features, more storage
Enterprise PlanCustom pricing (based on company size and needs)500+ participantsUnlimited cloud storage, Zoom Phone, account manager

Customer Reviews

When it comes to buying any product, what works well to clarify the customer’s purchase is its past records or feedback. Here are some reviews given by its users. 

Review 1: 

Review 2: 

Review 3: 

Review 4: 


Pros and Cons

Zoom is a top choice for virtual meetings—used for work, classes, webinars, and chats. It has many great features, but also a few downsides. Here’s a quick look to help you decide if it’s right for you.

ProsCons
Easy to use, beginner-friendly
High-quality video and audio
Works for both small and large meetings
Available on all major devices/platforms
Screen sharing and collaboration tools
Breakout rooms for group discussions
Integrates with Google, Slack, Outlook
Good security features (e.g. SSO, encryption)
Flexible pricing options (Free to Enterprise)
40-minute limit on free group meetings
Past privacy concerns (largely resolved)
Needs stable internet for best performance
Can slow down older devices
Some useful features cost extra (add-ons)
May feel overwhelming for new/casual users

FAQs

1. Is Zoom free?

Yes, Zoom offers a free plan with unlimited 1-on-1 meetings and a 40-minute limit on group meetings.

2. How many people can join a Zoom meeting?

The free plan allows up to 100 participants, with paid plans supporting more participants (up to 1,000).

3. Can I use Zoom on mobile devices?

Yes, Zoom is available on iOS, Android, and web browsers.

4. Is Zoom secure?

Yes, Zoom provides security features like encryption, meeting passwords, and waiting rooms.

5. Can I record a meeting?

Yes, Zoom allows you to record meetings locally or to the cloud.