Data, AI, and Customer experience—these are the prominent factors responsible for the collective transformation of the Salesforce ecosystem today.
Leading the charge in Salesforce innovation, 360 Degree Cloud is a global powerhouse delivering unmatched value to businesses. By harnessing the full potential of Salesforce, 360 Degree empowers its clients with unique insights that drive informed decision-making, uncover new opportunities, and create customized experiences. This commitment to excellence positions 360 Degree as one of the Topmost Salesforce Companies In 2024.
A Bold Vision
On May 7th, 2012, Siddharth Sehgal, Founder and CEO, and Pooja Singhal, Director commenced their journey with a bold vision to leave a mark in the Salesforce ecosystem. What started with a mere two people, the company today boasts a team of over 650 professionals—all driven by the same innovative spirit.
A major milestone came in 2016 with the launch of its flagship 360 SMS app, followed by a growing portfolio of Salesforce-native products. In 2017, becoming a registered Salesforce ISV partner solidified its position, and its participation in Dreamforce for six consecutive years strengthened its ties with the Salesforce community.
Enhancing customer support beyond its initial base, 360 Degree established multiple offices in India and the US. By 2020, it achieved Salesforce Silver Consulting Partner status and then the Salesforce Summit Partner status in 2021—the highest tier possible. Today, the company is recognized for its efficiency, quality, and customer service, with over 800 certifications.
The 360-Journey
2012
The Salesforce story started with a small but mighty team of 2
2014
Touched the mark of 100+ Salesforce consultants
2016
Launched its first-ever flagship product
360 SMS app
2017
Got registered as a Salesforce ISV Partner
2018
The family grew to 250+ members
2019
Ongoing expansion: 1 US office, 3 India offices
2020
Salesforce Silver Consulting Partner
2021
Salesforce Summit (Platinum) Partner
Salesforce Talent Alliance Partner
2022
Salesforce PDO Partner
2023
APAC ISV Partner of The Year 2023 award.
Most Recommended Salesforce Consulting Partner 2023
Launched more products: 360 Local Time Zone Finder, 360 Email Sync
2024
Expanded to a team of 650+ Salesforce Rockstars
Launched a few more products: WhatsSync, 360 File Sync, 360 Mass Mailer
Got listed under Inc. 5000
Security-First Culture
360 Degree Cloud builds on robust access controls, using role-based permissions and the principle of least privilege to restrict data access to authorized personnel. Regular audits ensure compliance and maintain these permissions. Advanced encryption secures data both at rest and in transit, while routine security assessments and vulnerability scans protect against emerging threats.
Compliance with data privacy regulations like GDPR ensures the company meets industry standards. Additionally, 360 Degree Cloud also leverages Salesforce’s security features—field-level security, data masking, and audit trails—adding extra layers of protection and reinforcing the security of its Salesforce implementations.
“With ongoing security education and phishing simulations to equip teams against potential breaches, employee training is key to 360 Degree Cloud’s security-first culture.”
Accelerating Business Agility
Several key trends will shape Salesforce’s future role in business operations, a deeper integration of AI and machine learning being one of the prominent ones. Industry-specific solutions will also gain prominence, with tailored apps and integrations designed for sectors like healthcare, financial services, and manufacturing.
In digital transformation, Salesforce will act as the central hub for initiatives involving technologies like IoT, blockchain, and augmented reality. The rise of low-code/no-code development will further democratize innovation and allow users with limited coding knowledge to build custom applications.
Transformative Salesforce Solutions
At 360 Degree Cloud, a full spectrum of Salesforce services is designed to meet the diverse needs of the clients. The company’s expertise spans across the entire Salesforce ecosystem, ensuring that businesses can leverage the platform to its maximum potential.
Core Services:
- Salesforce Implementation: It guides clients through the entire implementation process, from planning and configuration to user adoption.
- Salesforce Customization: The team of developers can create tailored solutions to meet specific business requirements, extending the platform’s capabilities.
- Salesforce Integration: It seamlessly integrates Salesforce with other enterprise systems, ensuring data consistency and efficiency.
- Salesforce Data Migration: It handles complex data migration projects, ensuring data accuracy and integrity.
- Salesforce Managed Services: It offers ongoing support, maintenance, and optimization to maximize platform performance.
Specialized Services:
- Salesforce AppExchange App Development: It builds custom apps to address specific business needs and enhance user experience.
- Salesforce Lightning Migration: It assists clients in migrating to the Lightning interface, optimizing user experience and productivity.
- Salesforce Health Checkups: It conducts comprehensive assessments to identify areas for improvement and optimization.
360 Degree also offers a flexible engagement model, including staff augmentation to bolster the existing team with skilled Salesforce professionals on an hourly or full-time basis. Additionally, it has developed a suite of Salesforce-native flagship products that address specific business challenges and accelerate time-to-value.
360 Degree Cloud stands apart by offering Salesforce expertise that goes beyond the ordinary. With award-winning solutions and a commitment to innovation, we solve real business challenges with precision and speed.
Staying Ahead of The Curve
360 Degree Cloud invests heavily in its team’s growth, ensuring Salesforce consultants receive rigorous training and stay updated with the latest Salesforce releases and certifications. Through active participation in Salesforce events, webinars, and conferences, the teams remain equipped with cutting-edge tools and techniques to deliver advanced solutions to clients.
The culture of innovation empowers employees to think creatively and explore new ways to leverage Salesforce, supported by dedicated teams that experiment with upcoming features. This proactive approach allows the company to seize opportunities for clients, while early access to beta programs and engagement with Salesforce experts keeps it ahead of the curve.
Insights on the Emerging Trends
AI and machine learning are revolutionizing customer interactions. By unlocking insights from data, predicting customer behavior, and automating routine tasks, 360 Degree is building intelligent applications that fuel business growth.
Its expertise aligns with these specialized needs to deliver focused services. Additionally, the rise of low-code/no-code development platforms empowers business users to create custom applications swiftly, driving innovation and agility. It helps the clients leverage these tools to stay ahead of the competition.
Why should other companies consider Salesforce as their CRM platform?
- Salesforce can easily be tailored to meet specific business needs with extensive customization options.
- Salesforce effortlessly integrates with various third-party applications and services, enhancing your existing workflows.
- It enables you to grow your business without limits—Salesforce scales effortlessly to accommodate increasing data and user demands.
- It helps to leverage powerful reporting and analytics tools to gain actionable insights into customer behavior and sales trends.
- Salesforce CRM helps to foster teamwork across departments with collaborative features that enable real-time communication.
A Commitment to Sustainable Growth and a Resilient Future
In a world driven by rapid technological advancements, 360 Degree Cloud emerges not merely as a service provider but as a catalyst for transformative change. Its focus is to elevate businesses through unparalleled solutions that inspire growth, agility, and innovation.
Bringing a New Era of Customization
360 Degree Cloud recognizes that every business is unique, much like a fingerprint. Its approach transcends the cookie-cutter methods of yesteryears. The team delves deep into the DNA of its clients’ organizations, understanding their specific challenges and aspirations.
Harnessing the Power of Data
Data is the new oil, and 360 Degree Cloud is its most adept engineer. 360 Degree Cloud leverages advanced analytics and AI to unearth insights that transform raw data into actionable strategies.
Focus on Sustainable Growth
360 Degree Cloud believes that sustainable growth is the cornerstone of long-term success. Its approach goes beyond mere profit generation; the team emphasizes strategies that balance immediate gains with lasting impact.
Client-Centric Partnerships
At the heart of 360 Degree Cloud is a philosophy that prioritizes relationships. The team doesn’t just aim to meet expectations; they strive to exceed them. 360 Degree Cloud’s commitment to ongoing support transforms client relationships into partnerships.
360 Degree Cloud understands that true growth is not just about numbers; it’s about building a sustainable and resilient future. By fostering innovation, embracing data-driven strategies, and nurturing strong partnerships, 360 Degree empowers clients to navigate challenges and seize opportunities.
360 Degree Cloud—Accolades
Trusted Salesforce Partner:
- Most Recommended Salesforce Consulting Partner (2023)
- APAC ISV Partner of the Year (2023)
- Consecutive Demo Jam Wins at Bharat Dreamin’ (2023 & 2024)
Leading Salesforce Solution:
- 360 SMS App: 1100+ Reviews on AppExchange
Rapid Growth:
- Inc. 5000 List: Ranked 1331 Overall and 163 Among Software Companies
