As customer expectations are growing higher than ever, businesses can’t afford inefficiency. Smarter automation, seamless connectivity, and AI-powered insights have become crucial aspects to stay ahead. That’s exactly what 360 Degree Cloud delivers. As a leading Salesforce Summit Partner, the company is revolutionizing customer engagement by integrating cutting-edge AI, streamlining workflows, and unlocking the full potential of data-driven decision-making.
Since its inception in 2012, 360 Degree Cloud has earned a reputation for innovation, winning industry accolades like the Clutch Global Award and securing a spot on the INC 5000 list. Led by CEO Siddharth Sehgal (CEO & Founder) and Pooja Singhal (Co-Founder), the company specializes in building future-ready Salesforce ecosystems, helping businesses eliminate data silos, enhance automation, and drive sustainable growth.
With AI-powered tools like 360 SMS, 360 CTI, and WhatsSync, 360 Degree Cloud is shaping the future of Salesforce consulting and automation—emerging as one of the Top Most Salesforce Companies In 2025.
Driving Business Success with AI, Automation, and Salesforce Expertise
360 Degree Cloud is revolutionizing customer engagement by combining AI automation, data-driven insights, and innovative Salesforce solutions. With a legacy of excellence and industry recognition, the company delivers end-to-end Salesforce consulting and product innovation, helping businesses eliminate data silos, create unified customer experiences, and build scalable ecosystems for long-term growth.
Since its inception in 2012, 360 Degree Cloud has been a trusted partner in the Salesforce ecosystem, specializing in tailored solutions that go beyond standard implementations. By optimizing workflows, enhancing automation, and unlocking actionable insights, the company empowers businesses across industries to drive efficiency and scalability.
With a forward-thinking approach, 360 Degree Cloud helps organizations optimize operations, empower teams, and turn technology into a competitive advantage, ensuring lasting business impact.
“Building the future requires more than just vision—it demands the right technology to turn strategy into action. Our top-notch Salesforce solutions simplify decisions, strengthen customer relationships, and drive real results. The recognition we’ve earned reflects our commitment to innovation that delivers where it matters,” says Pooja Singhal, Co-Founder & MD of 360 Degree Cloud.
Visionary Leadership Driving Innovation
At the helm of 360 Degree Cloud, Siddharth (CEO) leads the company’s mission to create smarter, more connected Salesforce ecosystems. With a strong focus on innovation and seamless digital transformation, he has positioned 360 Degree Cloud as a trusted Salesforce consulting and solution provider. Under his leadership, the company has thrived as a Salesforce Summit Partner, excelling in both consulting and product development. His strategic vision enables businesses to overcome unique challenges while maximizing the value of their Salesforce investments.
Working alongside him, Pooja (Co-Founder and AppExchange Partner) brings over a decade of Salesforce expertise, playing a pivotal role in the company’s expansion. Recognized by Entrepreneur Magazine, she seamlessly blends entrepreneurship, mentorship, and leadership, fostering a culture of empowerment, collaboration, and inclusivity. Her commitment to innovation ensures that 360 Degree Cloud is not just building solutions but cultivating a thriving community where creativity and groundbreaking ideas flourish.
Awards and Recognitions
1. Clutch Global Award
2024 – Recognized for excellence in Salesforce consulting
2. Demo Jam Winner – Bharat Dreamin’
2024 – Secured first place, showcasing innovation in Salesforce solutions
3. Demo Jam Winner – Dreamforce
2024 – Demonstrated cutting-edge AI-driven Salesforce capabilities
4. INC 5000 Recognition
2024 – Ranked among the fastest-growing companies
5. Top Salesforce Consulting Companies of 2024
2024 – Featured among industry leaders
6. Cover Story in The Enterprise World
2024 – Spotlighted for leadership and innovation in Salesforce AI.
AI-Powered Salesforce Solutions for the Future
In today’s fast-paced business world, missed opportunities and poor communication can hinder growth. 360 Degree Cloud tackles these challenges with AI and automation in its Salesforce-native applications, streamlining operations and boosting customer engagement.
360 SMS accelerates conversations with real-time AI messaging, while 360 CTI improves call handling through AI-powered chat transcripts and sentiment analysis. These tools help agents respond more effectively, close deals faster, and enhance customer experiences.
One success story comes from a fintech company that reduced sales bottlenecks using AI-driven 360 SMS. This led to a 40% increase in conversions within three months, showcasing the power of AI in CRM solutions.
With a strong foundation in automation and data intelligence, 360 Degree Cloud has developed a comprehensive suite of AI-enhanced tools::
- 360 SMS App
- 360 CTI
- 360 Verify the Email
- 360 File Sync
- 360 Mass Mailer
- 360 Textolic App
- WhatsSync
- 360 Email Sync
- 360 Folder
“The businesses that will lead tomorrow are those that act today—adopting AI-first strategies and solutions that scale, adapt, and deliver tangible outcomes. With Salesforce evolving at an unprecedented pace, now is the time to invest in AI-driven transformation.”
— Siddharth Sehgal, CEO of 360 Degree Cloud
Partnering for Smarter Salesforce Consulting
As a Salesforce Summit Partner, 360 Degree Cloud continues to redefine excellence in Salesforce consulting and AI-driven innovation. With a track record of over 3,000 successful projects and a 4X faster deployment cycle, the company enables businesses to achieve operational efficiency without compromising customization or scalability.
Backed by a team of 900+ Certified Salesforce Experts, 360 Degree Cloud brings deep industry expertise to deliver tailored solutions that drive measurable outcomes.
The company’s approach focuses on:
- AI-Integrated Solutions – Enhancing decision-making, automating workflows, and optimizing business processes
- End-to-End Services – Providing comprehensive consulting, implementation, development, support, and managed services
- Complex Data Migrations & Custom Development – Ensuring seamless transitions and scalable innovation
- Industry Leadership – Proven expertise across retail, healthcare, BFSI, energy & utilities, nonprofits, and manufacturing
By combining cutting-edge technology with strategic consulting, 360 Degree Cloud goes beyond standard implementations to refine business processes and uncover new growth opportunities. “Our approach to consulting is rooted in partnership. We don’t just implement solutions—we collaborate to optimize operations, unlock potential, and ensure Salesforce serves the business, not the other way around.”
Building Client-Centric Partnerships for Long-Term Success
360 Degree Cloud is committed to forming deep, strategic partnerships that extend beyond initial implementations, ensuring lasting business impact. By adopting a consultative approach, the company helps organizations break down operational silos and create seamless, connected customer experiences. Through a unified customer view, businesses can foster personalized, context-aware engagement that drives sustainable growth.
Key elements of 360 Degree Cloud’s client-focused strategy include:
- Tailored Strategic Roadmaps – Comprehensive assessments align Salesforce solutions with long-term business objectives.
- Seamless Cross-Team Collaboration – Breaking down barriers between sales, marketing, and service teams to enhance coordination and efficiency.
- Proactive Partnership – Ongoing collaboration with industry experts ensures agile support and continuous innovation.
- Industry-Specific Solutions – Customized strategies address sector-specific challenges, optimizing business performance.
Charting the Future of Salesforce: AI Integration & Innovation
- AI in Strategic Decision-Making
Beyond traditional automation, Salesforce is embedding AI into core decision-making processes, exemplified by Agentforce 3.0. - $1 Billion Investment in AI
Salesforce Ventures invests $1 billion in AI innovation, with breakthroughs like the Atlas Reasoning Engine optimizing pipeline management, market simulations, and real-time decision-making. - 360 Degree Cloud’s Role
As a Salesforce Summit Partner, 360 Degree Cloud enhances solutions to align with Salesforce’s evolving capabilities. - Salesforce Market Leadership
Holding a 20%-25% market share, Salesforce is the preferred CRM for businesses worldwide, offering AI-driven features, integrations, and a user-friendly interface.
Embracing Innovation for the Future
“Our focus has always been on innovation and technology adoption, and that’s not changing anytime soon,”
says Pooja Singhal, Co-Founder of 360 Degree Cloud.
“We understand the dramatic shifts in the business landscape and continue to prioritize AI-driven solutions that help companies adapt and thrive. As AI reshapes industries, partnering with 360 Degree Cloud means leveraging intelligent Salesforce solutions that drive long-term success.”
5 Key Takeaways from 360 Degree Cloud’s AI-Driven Salesforce Innovation
- AI-Powered Salesforce Solutions – 360 Degree Cloud integrates advanced AI capabilities into Salesforce, optimizing customer relationship management and enhancing business efficiency.
- End-to-End Customization – The company specializes in tailored Salesforce solutions, ensuring seamless automation and workflow enhancements for diverse industries.
- Driving Business Growth – By leveraging AI and automation, 360 Degree Cloud helps businesses streamline operations, boost productivity, and improve customer engagement.
- Expertise in Multi-Cloud Integration – With expertise across Salesforce clouds, including Sales, Service, and Marketing Cloud, the company delivers comprehensive solutions to meet unique business needs.
- Commitment to Innovation – 360 Degree Cloud stays ahead of the curve by continuously evolving its AI and Salesforce offerings, ensuring businesses maximize their digital transformation journey.
