In this modern business era of new technologies and increasingly digital-dependent consumers, IT services will always have a role to play. In fact, it’s almost unthinkable to be in the business world and not have some form of IT infrastructure and support. But with the ever-changing technology, growing market and increasing cost of IT needs can cripple a business.
Enter managed IT services.
In order to stay competitive in this digital world while minimizing cost, businesses are now relying on various outside partners to outsource. Offering various IT services, managed service providers (MSPs) have become an essential part of any business, keeping them in the modern business game even if they lack IT resources.
This Article discusses the Different Types of Managed IT Services and How they Can Help your Business Operate Efficiently and Grow:
1. Managed Security Services
A managed IT security provider can help make your business’s processes and computer systems safer with a range of risk prevention and security management services.
They primarily offer:
- Installation of security software to keep your network protected from viruses and malware
- Patching and maintenance of computer systems to ensure that you have the latest software updates and prevent viruses or hackers to bypass your security protocols
- Application compatibility, ensuring all software and hardware that comprise your business’s networks are compatible with one another and fully integrated
According to managed IT services Brisbane, security MSPs also continuously monitor your systems so you can stay on top of potential external or internal attacks.
2. Managed Networks And Infrastructure Services
MSPs can provide various support options to help your business handle and manage networking such as LANs and other aspects of computing systems. This type of managed IT service may include:
- Mobile networking
- Managed storage backup
- Remotely managed print services
- Cloud infrastructure
Managed networks and infrastructure services can also include the management of hardware such as routers, servers, and switches, as well as installing and managing software like firewalls, operating systems, and applications.
3. Managed Cloud Services
Cloud MSPs are becoming a necessity for businesses to stay competitive in this ever-changing IT landscape. With a managed cloud service, your business can easily accommodate new business growth while reducing costs by moving your services to the cloud.
In general, cloud MSPs supply and manage servers that host your business data. They can manage your computer system’s computing, network, storage, and operating systems. Most Cloud MSPs also offer data security and compliance management, disaster and backup recovery, as well as migration and optimization of cloud infrastructure.
4. Managed Communications Services
With a managed IT communication service, your business will be in collective sync like never before. MSPs in this category could even encompass a remotely managed call center.
Communication MSPs have three major services:
- Data
This allows staff and employees to securely share information and data across any digital device such as mobile devices or computers from any place.
- Video
This service allows businesses to hold video conferences and meetings from anywhere with a Wi-Fi or internet connection.
- Voice
This allows employees to communicate with each other in a single setting or wider group calls for discussions and meetings. Again, this can be done on any computing device from anywhere in the world.
Communication MSPs may also include a managed contact center that uses the combination of traditional call centers equipped with integrated phone, email, fax, web, IM, and other forms of customer communication.
5. Software-as-a-Service (SaaS)
Some MSPs can also offer subscription-based software programs or SaaS for your business. With SaaS, your staff can rest easy knowing that the latest software programs will be functional and safe on any gadget. It also eliminates the issue of regularly updating software as well as in-house installation.
Furthermore, SaaS offers beneficial cost savings since it typically resides in a multi-tenant or shared environment where the software and hardware license costs are lower compared to the traditional software model.
The SaaS could either be a program that’s developed or maintained by the MSP or one that the vendors make available from third-party developers.
Conclusion
And there you have it! These are just some of the common and popular managed IT services available today. Most MSPs provide multiple services at varying levels while others specialized in a specific area.
Regardless, each managed IT service will offer you significant benefits, including streamlined processes and reduced costs that positively impact your overall bottom line in the long run. Consider the ideas mentioned here as you plan and prepare for having managed IT services in your business.
