“I trust getting my labs done at Any Lab Test Now in Chandler, AZ. They are friendly, efficient, and professional and report results in a timely manner. They are affordable, and I feel good about referring my patients to them. As a physician, I only refer to top-quality care providers. I also use their services myself. Thanks, Any Lab Test Now, for your quality care.”
– K.L., Physician, Chandler, Arizona
Any Lab Test Now, led by CEO, Clarissa Windham-Bradstock, is a customer-focused company that offers thousands of lab tests directly to individuals and businesses. The company provides these services in a convenient, affordable, and efficient way.
At Any Lab Test Now, customers can access various testing options, including clinical tests, DNA tests, and drug and alcohol screenings. It also offers phlebotomy and other specimen collection services at its more than 230 locations nationwide. Similar to other retail businesses, customers can walk in, select the tests they want, and get tested. Physicians’ orders are provided through a network of ordering physicians. Its customer base includes individuals, businesses, and government entities, which help franchisees in their local areas thrive.
Making Health Testing Accessible for Everyone
Any Lab Test Now began in 1992 as the first clinical direct-to-consumer company. It started franchising in 2007 and has since experienced steady growth, now boasting over 230 franchise locations across the United States.
The mission of Any Lab Test Now is to empower individuals to take control of their health by providing an accessible and hassle-free healthcare experience. It aims to be an affordable option for budget-conscious patients by offering transparent pricing. Additionally, it accepts payments through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Clarissa noted, “Focus on health and wellness, unit economics, our core values, franchisee satisfaction, and stability” are the main reasons entrepreneurs choose to become franchisees with the company.
Diverse Testing Options
Any Lab Test Now stands out with its customer-focused approach, offering a fast and efficient experience. On average, visits take only 15 minutes, and most test results are available within 24 to 48 hours, ensuring a hassle-free process for customers.
Another key factor is the wide range of tests and services offered by Any Lab Test Now. With a diverse menu of options, the company caters to individual customers and businesses, providing solutions that meet the needs of various demographics. Its transparent and competitive pricing ensures that health testing is affordable, even for those without insurance.
For franchise owners, Any Lab Test Now provides comprehensive support from start to finish. Franchisees receive help with site selection, store setup, vendor accounts, and hosting a successful grand opening. Ongoing assistance is also available through a dedicated Franchise Business Coach, ensuring franchisees are well-equipped for long-term success.
The company also emphasizes community involvement, encouraging franchise owners to participate in local volunteer and fundraising efforts. This builds strong connections within the community and creates a sense of unity among franchisees.
Achievements and Milestones
- INC. 5000 – Recognized four times as one of the top 5000 fastest-growing companies
- Franchise Times 400+ – 8 years in a row
- Entrepreneur Franchise Best of the Best
- Entrepreneur Top Franchise System – 10 years in a row
- Top Franchise for Veterans
- IFA Franchisee of Year – 5 consecutive years
Expert Training for New Franchisees
The home office team at Any Lab Test Now is dedicated to providing thorough support to franchisees, helping them achieve success and continuous growth. This support includes a variety of resources designed to guide franchise owners through the different aspects of running their businesses.
Franchisees benefit from the expertise of seasoned franchise professionals who offer guidance and oversight. These experienced experts help franchisees navigate the complexities of operating their business, ensuring they have the right support at every step.
In addition to expert guidance, Any Lab Test Now offers extensive training for new franchisees. This training includes an in-person course that lasts a week in Atlanta, GA, covering important topics such as business operations, compliance, marketing, and sales. Franchisees also receive ongoing support through webinars, Town Hall meetings, regional gatherings, and franchisee conferences to keep them informed and engaged.
To provide communication and collaboration, franchisees are encouraged to attend weekly Town Hall meetings. These sessions provide a platform for franchisees to connect, share experiences, and address any concerns they may have.
Investment and Renewal Information for Any Lab Test Now Franchise
- Investment Required: The typical investment ranges from $171,400 to $298,400.
- Franchise Renewal Rate: 95% of franchisees choose to renew their agreements.
Tailored Strategies for Franchise Success
The home office team also helps franchisees with local marketing initiatives. They provide tailored marketing programs and strategies to effectively promote each franchise in its specific market, helping to attract customers and build brand awareness.
Each franchisee is assigned a Franchise Business Coach who serves as their main point of contact. This coach connects franchisees with specialists in areas such as lab testing, marketing, sales, promotions, and financial guidance, ensuring they have the resources they need to succeed.
Additionally, an Implementation and Onboarding Team is available to assist franchisees with site selection, store setup, vendor account creation, and grand opening preparations. This support ensures a smooth launch for each new business.
Keeping Up with Change
Any Lab Test Now stays updated on changes in the health and wellness industry by participating in industry conferences. These events allow the team to learn about the latest advancements in laboratory sciences and the healthcare market.
When new products and services become available, the company actively seeks feedback from franchisees. Any Lab Test Now discusses these innovations with its medical professionals committee and implements changes in a phased manner.
Franchisee Diversity
The franchisees at Any Lab Test Now come from a variety of backgrounds, contributing to a rich diversity within the network. While many franchisees have experience in healthcare-related fields such as management, information technology, pharmaceutical sales, medical device sales, pharmacy, nursing, and even physicians, 50% of the franchisees do not have a medical background.
Franchise Growth Data for Any Lab Test Now
Number of Units Opened in the Last Five Years:
- 2024: 244 Units
- 2023: 221 Units
- 2022: 207 Units
- 2021: 197 Units
- 2020: 185 Units
Using AI to Educate Customers
Technology and innovation are at the forefront of Any Lab Test Now’s priorities. The company is actively working to implement artificial intelligence (AI) throughout its system to enhance various aspects of the business.
One key area where Any Lab Test Now is leveraging AI is in educating consumers about the services it offers. The company is using AI-powered tools to provide informative and engaging content to help customers better understand the wide range of lab testing options available to them.
Meet Clarissa Bradstock : A Visionary Leader in Direct-Access Testing
➤ Leading with Vision
As the CEO and Chief People Officer (CPO) of Any Lab Test Now, Clarissa has been guiding the strategic direction of the leading direct-access testing provider in the nation. She focuses on increasing profitability and satisfaction for franchisees. With over 20 years of experience in executive management and recruiting, she has successfully streamlined processes, enhanced franchisee relationships, and promoted a culture of excellence and innovation throughout the organization.
During her time as CEO and CPO, Clarissa has received several prestigious awards, including the Crystal Compass Award for Leadership from The IFA Women’s Franchise Committee, the Franchise Business Review Franchisee Satisfaction Award, and recognition in the Franchise Times Top 400 franchise systems for seven consecutive years. She has also been featured in the Entrepreneur Top 500 for ten years in a row. Additionally, she is a Certified Franchise Executive (CFE) and a member of the Forbes Human Resources Council.
➤ Advice for Investors
“For those interested in investing in Any Lab Test Now, there are several important factors to consider,” Clarissa says.
“First, it is essential to evaluate your compatibility with the franchise. Any Lab Test Now seeks community leaders who have a sales-oriented mindset, some managerial experience, and strong interpersonal communication skills. Importantly, you do not need a medical or healthcare background to qualify for this franchise.
Next, it is crucial to familiarize yourself with the financial requirements. Prospective franchisees must meet certain financial criteria, which include having at least $90,000 in liquid capital and a net worth of $300,000. Understanding these financial obligations will help you assess your readiness to invest.
Additionally, it is important to understand the franchise process and the support provided. Any Lab Test Now offers a nine-step discovery process that allows potential franchisees to learn about the company, the support available, training options, and the experiences of existing franchise owners. This process also includes attending Discovery Day, where you can gain further insights.
Finally, aspiring franchise owners should seek advice from current franchise owners during the discovery process. Connecting with those who are already part of the Any Lab Test Now network will provide valuable insights into their experiences and help you make an informed decision about your investment.”
5 Key Takeaways from Any Lab Test Now’s Impact on the Healthcare Industry
- Any Lab Test Now makes it simple and affordable for people to get the lab tests they need
- It offers a wide variety of tests, from basic health screenings to DNA tests, all in a convenient, walk-in setting.
- The company provides extensive support for its franchisees, from helping them set up their stores to ongoing training and marketing assistance. This makes it easier for people from various backgrounds, even without medical experience, to own and run a successful Any Lab Test Now franchise.
- Any Lab Test Now prioritizes customer experience by offering quick visits (around 15 minutes), fast results (within 24-48 hours), and transparent pricing. It also accepts HSA and FSA payments, making healthcare more accessible.
- Any Lab Test Now has experienced significant growth since it started franchising, earning numerous awards and recognitions for its success and commitment to quality. This demonstrates the strength of the franchise model and the company’s leadership.
- The company embraces innovation by using technologies like AI to educate customers and improve its services. It is also committed to staying current with changes in the health and wellness industry to ensure it offers the latest and most relevant testing options.
