As the name suggests, the digital innovation and technology solutions industry are inseparable from the constant drive for fast-paced innovations and upgrades. In an era where numerous industries depend on these services, the very essence of functioning in the digital landscape revolves around this dynamic sector.
However, ensuring innovation is at its peak requires a company to go the extra mile, enhancing its research acumen and market awareness to understand the evolving needs and desires of customers. At the forefront of this intersection between deep domain expertise and cutting-edge technologies stands Creative Synergies Group, one of the most trusted digital innovation solution providers.
About Creative Synergies Group (Also CREATIVE)
At the forefront of global technology solutions and services, CREATIVE excels in digital engineering, intelligent connected products, and software systems. Integrating deep domain expertise with cutting-edge technologies, the company ensures the convergence of digital engineering, embedded systems, and software technologies.
Headquartered in Michigan, CREATIVE extends its reach through strategically positioned Offshore Delivery Centers (ODC) in India. With a dedicated team of over 1,200 engineers, the company pioneers the engineering of digital platforms and intelligent connected products, establishing partnerships with 40+ global Fortune 500 companies. Beyond a service provider, Creative Synergies Group is a catalyst for digital transformation, offering cost-effective solutions and innovation that shape the technological landscape.
CREATIVE’s Cutting-Edge Offerings
CREATIVE addresses intricate digital engineering challenges to develop groundbreaking products and services. From spearheading Digital Technologies and crafting Intelligent Connected Products to the intricate realms of Digital Product Engineering, Digital Plant Engineering, and Digital Manufacturing Engineering, Creative Synergies Group stands as a beacon of innovation. These solutions cater to both global Fortune 500 companies and mid-sized enterprises.
The company’s expertise extends to several cutting-edge technologies, including Cloud, Data Engineering, Analytics, Automation, IoT/IIoT, AR/VR, and AI/ML. Today, CREATIVE doesn’t just offer services; it crafts digital experiences, pushing the boundaries of what technology can achieve in today’s dynamic landscape.
Reach in Various Sectors
- Hitech & Consumer
- Software Platforms
- Fleet Management, Telematics & Logistics
- Industrial Travel & Hospitality
Beyond the Ordinary
With increasing competition in the technology and digital innovation sector, it becomes of utmost importance to go beyond the edge to add a touch of uniqueness to services. Creative Synergies Group takes this aspect very seriously and strives to distinguish its offerings from the rest by placing the following three factors in crafting its solutions and strategies:
- Innovative DNA: CREATIVE stands out with an innovative DNA woven into its organizational fabric. High-end researchers within the company consistently push the boundaries of cutting-edge technologies, ensuring that the solutions offered are at the forefront of innovation.
- Excellent Customer Partnerships: What sets Creative Synergies Group apart is its commitment to true customer partnerships. Built on pillars of integrity, transparency, and trust, these partnerships extend beyond transactions, resulting in long-term strategic relationships. An impressive 92% of CREATIVE’s business comes from repeat customers, a testament to the lasting impact of these genuine connections.
- “Can Do” Attitude: At the core of CREATIVE’s ethos is a “Can Do” attitude. This mindset fuels the delivery of integrated one-stop solutions, characterized by a faster turnaround time. Creative Synergies Group doesn’t just solve problems; they embrace challenges with a determination to provide comprehensive solutions, setting them apart in the competitive landscape.
Setting the Course
In 2010, the Knowledge Process Outsourcing (KPO) sector was still finding its footing. During this time, global tech companies encountered a challenge when selecting offshore partners. It extended beyond cost considerations; they sought long-term expertise, IP Capital, and globally deployable specialized talent. Notably, major service providers fell short in meeting these needs. This is when Creative Synergies Group stepped in, seamlessly aligning with the goals of Fortune 500 companies and reshaping the playbook for digital innovation partnerships.
Since its inception, the company held a clear mission: to be the go-to digital innovation partner for global trailblazers. This entailed a focus on intellectual capital, innovation, agility, and top-tier talent. Aligned with this mission, Creative Synergies Group crafted a vision to light the way for those seeking beyond the ordinary.
Guiding Values of the Company
- Delivery Excellence
- Encourage Innovation
- Value to the Employee
- Think Global
- Customer Focus
A Legacy of Achievement
Creative Synergies Group proudly reflects on a journey adorned with remarkable milestones, the foremost being the assembly of top-tier talent across various teams. This diverse and skilled workforce has been instrumental in crafting exemplary customer success stories, underscoring the company’s commitment to excellence. Furthermore, the extensive client base, featuring over 40 Fortune 500 companies, stands as a testament to the trust placed in the company’s capabilities.
Beyond numbers, Creative Synergies Group has spearheaded innovative projects that redefine industry norms. By pushing engineering and technological boundaries, the company has driven advancements in productivity and cost optimization. Notably, their commitment extends to projects with deep social relevance, spanning sustainability, green energy, safety in schools and law enforcement, transportation accessibility, and advancements in drones and robotics. This dedication mirrors their ethos of being a technological leader with a profound impact on societal betterment.
Creative Synergies Group has also been honored with the title of ‘Most Trusted Digital Innovation Solution Providers.’ This accolade, while a source of pride, serves as a reminder to maintain humility and a relentless focus on delivering exceptional value. The management believes that the recognition is a timely validation of a decade-long journey marked by hard work and determination of its employees. Motivated by this acknowledgment, the company is poised to continue pushing boundaries, setting higher standards, and surpassing their own achievements as they step into the next decade and beyond.
Charting the Future With Digital Innovation
Leading the charge in digital innovation, Creative Synergies Group boasts a select team of thought leaders in AI, IoT, data engineering, analytics, cybersecurity, and sustainability. This group forms the bedrock of the company’s “Innovative DNA,” infusing a culture that propels them to tackle cutting-edge technological challenges head-on. Unlike competitors who may shy away, CREATIVE embraces these challenges, fostering a positive spiral of perpetual digital innovation.
At the heart of their institutionalized digital innovation initiatives lies Idea Planet, the company’s proprietary platform. This platform serves as a hub for sharing and developing high-risk, high-return ideas, fostering collaboration among contributors. It becomes a dynamic space where ideas evolve, progress is tracked, and the realization of these ideas comes to life in the real world. It’s not just a platform; it’s a launchpad for innovation.
Furthermore, Creative Synergies Group goes beyond internal initiatives, forging partnerships with leading researchers and PhDs at major universities. This collaborative effort extends to federally funded high-risk, high-return projects for the US government. Additionally, through participation in consortia of Fortune 500 companies, the company actively contributes to solving the most challenging technological problems in the industry. This network of partnerships underscores CREATIVE’S commitment to driving digital innovation not only within its walls but also in collaboration with the broader technological community.
Elevating Work Life For A Thriving Workplace
At CREATIVE, integrity, customer focus, and a passion for innovation form the bedrock of the team culture. Furthermore, the team’s persistent problem-solving attitude, coupled with a collaborative learning mentality, allows them to uniquely address customer processes and challenges that often escape the notice of traditional service providers.
Acknowledging the value human resource brings to the company’s growth, the company invests in the well-being and professional growth of its employees through various enabler teams. From focused learning and development programs conducted by both in-house and external experts to initiatives that enhance employee experience, Creative Synergies Group is dedicated to creating an environment that goes beyond the traditional workplace.
The primary aim of these endeavors is to nurture an environment that motivates individuals to actively contribute and thrive within a positive, merit-based ecosystem. Strengthening the company from within, these efforts effectively contribute to forging a dedicated team.
Founder and CEO Spotlight
At the helm of CREATIVE, Dr Mukesh Gandhi’s leadership is a dynamic blend of visionary guidance and hands-on strategic planning. Dr Gandhi brings deep roots in research and innovation, stemming from his background as a Professor and researcher at Michigan State University. He consistently aligns the team with the company’s mission, vision, and values. This ensures a shared understanding that propels everyone towards a collective vision. A strategic architect, he dedicates significant time to establish priorities and craft growth plans collaboratively, fostering innovative and efficient strategies with the leadership team.
In his multifaceted role as CEO, Dr Gandhi manages diverse responsibilities, including strategic planning, mentorship, technological leadership, and financial acumen. His role extends beyond boardrooms to mentorship, where he invests in the team’s development, recognizing it as the cornerstone of organizational success.
Dr Gandhi’s Approach to Staying Updated & Agile
Staying updated with market trends and developments is crucial for anticipating customer needs, allowing businesses to proactively tailor their products and services. This foresight enhances customer satisfaction by delivering relevant solutions. It also positions the business as an industry leader committed to meeting evolving customer expectations.
Dr Gandhi dedicates time to immerse himself in a plethora of information sources. Regularly reading articles, books, and blogs, he gains insights into the market’s direction and evolving needs. Furthermore, engaging with academics, researchers, and business leaders provides valuable insights into the latest findings, ensuring that Creative Synergies Group remains a pioneer in innovation.
To ensure seamless operations within the company, Dr Gandhi maintains regular communication with the tech experts and other employees. This approach ensures a real-time understanding of market developments and evolving customer requirements, reinforcing his commitment to keeping CREATIVE agile and prepared to capitalize on new opportunities.
CREATIVE is poised for a transformative future, actively shaping plans to expand its offerings in 2024. The strategy encompasses strategic deployment of applied AI across diverse verticals and service lines, fostering a culture of continuous innovation. The roadmap includes:
- Next-gen Technologies Revolution: Embracing technologies that redefine industries, such as autonomous vehicles, intelligent traffic management systems, and smart factories.
- Green Technology Integration: Recognizing the surge in importance, particularly in manufacturing and transportation, the company plans to integrate green technologies into its offerings, aligning with sustainability goals.
CREATIVE is strategically focusing on the electric vehicle market, amplifying its sustainability commitment with eco-conscious practices in manufacturing. Simultaneously, the company pioneers intelligent connectivity in process industries through IoT technologies, streamlining production for enhanced efficiency.
Amid this, CREATIVE gears up to personalize experiences in edtech and e-commerce with next-gen technologies, aligning innovation, connectivity, and sustainability as guiding principles. This approach positions CREATIVE to thrive in the evolving technological landscape, delivering cutting-edge solutions with a strong commitment to sustainability and user-centric experiences.
Dr Gandhi’s Pearls of Wisdom for Business Leaders
In this dynamic industry, seasoned advice for business leaders emphasizes patience, meticulous planning, and an unwavering commitment to long-term goals, debunking the allure of overnight success stories. The key is to view business as an ongoing journey, finding fulfillment in every step and letting passion fuel hard work.
Dr Gandhi underscores the importance of proactive adaptation, urging leaders to instill a culture that not only responds to change but actively pioneers it. This approach, rooted in perseverance, passion, and adaptability, serves as a guiding beacon for thriving in the ever-evolving business landscape.