Credit One Bank, a prominent U.S. credit card issuer, has initiated disbursements from a $14 million class action settlement following allegations of illegal debt collection tactics. Consumers who were targeted by unauthorized robocalls made by Credit One Bank or its affiliated debt collectors between 2014 and 2019 are now eligible to receive compensation. The case centered around violations of the Telephone Consumer Protection Act (TCPA), which restricts companies from using auto-dialing systems or prerecorded messages without a recipient’s consent.
The lawsuit claimed that millions of robocalls were placed to consumers’ mobile phones without their express permission. These calls, often persistent and unwanted, allegedly continued even after recipients demanded they stop. Though Credit One denied wrongdoing, the company agreed to the settlement to resolve the case, avoiding further legal proceedings.
Eligibility and Claim Process Explained
To qualify for a payout, individuals must have received a robocall or prerecorded message on their cell phone from Credit One Bank or its collectors during the five-year period in question. Importantly, those calls must have occurred without the consumer’s prior express consent. Many class members were directly notified, but even those who did not receive a formal notice can verify their eligibility online.
Claimants can visit the official settlement website, typically listed as www.CreditOneTCPASettlement.com, to file a claim. Those with a notification should use their Claim ID and PIN, while others may verify their identity using a lookup tool provided on the site. Once verified, individuals can choose how they want to receive payment via check, direct deposit, or PayPal.
It’s essential for claimants to act quickly. The deadline to file a claim typically falls within 60 to 90 days from the date the notice was issued. Those who oppose the settlement terms can also opt out or raise objections within a specified window, as outlined in the settlement documents and website.
What to Expect from the Settlement
The total settlement fund is estimated at $14 million. The exact amount each eligible person will receive depends on how many valid claims are submitted. Preliminary projections suggested individual payouts could be around $100, although the final figure may fluctuate depending on participation rates.
This settlement with Credit One Bank not only provides direct financial relief to those affected but also highlights the broader impact of class action lawsuits in defending consumer rights. It serves as a reminder that companies can be held accountable when they fail to follow federal regulations governing customer communication.
Consumers who believe they may have been impacted are urged to review the terms, check their eligibility, and file their claim before the deadline passes. With payments now being processed, the Credit One case underscores the value of collective legal action and vigilance in protecting privacy and communication rights.
