For over 16 decades—a company collectively has begun its each day with only one objective in mind—to improve people’s lives. Since its inception, it has quickly built a reputation thanks to its superior quality and innovative solutions. Quickly adapting to the growing trend of e-commerce, it also set a new benchmark in terms of convenience and efficiency for its customers.
This is the story of Ingersoll Rand and how it became a prominent name in Industrial Machinery Manufacturing—achieving transformation in the automotive industry and beyond.
Transforming the Automotive Industry
The automotive industry utilizes numerous tools and processes to manufacture products. However, when it comes to Ingersoll Rand Power Tools, its advanced engineering and manufacturing have set a standard of excellence, often copied by competitors but never matched.
The company specializes in assembly tools, industry tools, cordless tools, and vehicle service tools. It provides end-to-end support for the entire automotive process—from design to after-sales service. With its intelligent products and solutions, Ingersoll Randplays a pivotal role in helping its customers stay ahead of the automotive industry’s constantly changing trends.
“The combination of the right Ingersoll Rand tools and software makes production line smarter, more competent, and more adaptable.”
No matter what the customer technology is, we’ll make it successful, says Sriramagiri Vijayakumar, Director- Power Tools & ILE Business, one of the key leaders in Ingersoll Rand’s growth acceleration. The company employs an experienced team of industry professionals who are committed to creating new solutions that improve productivity and solve production line problems.
A Collaborative Leadership Approach
Sriramagiri Vijayakumar describes his leadership style as collaborative. He believes in empowering team members by fostering an environment of open communication and collective decision-making. By setting clear expectations and establishing measurable KPIs, he ensures that every individual understands their roles and responsibilities.
On the other hand, regular progress check-ins are also implemented to maintain momentum while providing the necessary resources and support—enabling the team to meet their objectives effectively.
Business Operations in India
Specifically in India, Ingersoll Rand has been a key player for over 100 years, as one of the first American FDIs in the country. Today, Ingersoll Rand has 7 manufacturing sites in India with more sites in the pipeline. Today, the company’s strategy focuses online, with the Prime Minister’s initiative Make in India.
Did You Know? Ingersoll Rand has highly skilled 300+ Engineers based in Bangalore, Ahmedabad, and Chennai.
Driven by an entrepreneurial spirit and ownership mindset, Ingersoll Rand is dedicated to improving the lives of its employees, customers, and communities. Across 40+ respected brands and in complex and harsh conditions, customers lean on Ingersoll Rand for its technology-driven excellence in mission-critical flow creation and industrial solutions.
“Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency.”
Crucial Role of E-Commerce
Ingersoll Rand started on Amazon India and soon created its direct-to-consumer experience on the platform. One of the biggest benefits of e-commerce platforms is their ability to offer customers flexibility—24 hours a day, 7 days a week. Additionally, customers also get a seamless and convenient buying experience.
However, Ingersoll Rand understands how crucial it is to have a USP to stay on top of the e-commerce platform. Ingersoll Rand plans to expand its product selection from Ingersoll Rand’s Electric & Pneumatic Technologies—giving customers the ability to purchase the products fit for their unique needs. With this approach, Ingersoll Rand will offer customers core value propositions such as best-in-class price, stock availability, and customer support directly from the in-house customer support team.
In the coming years, Ingersoll Rand is eager to leverage E-commerce platforms as a medium to reach a wider customer demographic across the segments. The company estimates that Indian e-commerce will grow at a compound annual growth rate (CAGR) of 27% to reach USD 163 billion by 2026. In FY21, India had the third-largest online shopper base of 150 million and is expected to be USD 350 million by FY26.
Leveraging Digital Tech
In the pursuit of digital transformation, manufacturers are working to transform their facilities into “smart” factories. The objective is to eliminate all downtime and instead produce perfection in quality and efficiency.
To make the processes faster and more accurate, smart solutions like the Ingersoll Rand® INSIGHTqc™ controller provide simple insights. The controller collects up to 50,000 records of cycle data and tightening traces for critical assembly manufacturing applications that require advanced fastening strategies. This approach enables manufacturers to analyze the data, implement changes, and transform their factories—increasing productivity and saving time.
With connected tools, manufacturers can shift their focus from operational tasks to strategic growth. A key in driving the digitization of the manufacturing industry, these actionable data tools allow them to efficiently produce higher-quality products.
Crafting Tailored Solutions
Ingersoll Rand offers dedicated solutions that assess customer requirements and turn them into perfectly customized solutions. This covers simple adaptations, such as the modification of tools, fully configured rail systems, hoists, or starters thanks to the config team.
The individual approach also integrates services, application engineering, installation, set-up, and training. All the services are tailored precisely according to customer needs. Without being restricted to product expertise, the company offers value chains complete with integration and project management.
EV Segment Pioneers
In India, Ingersoll Rand has been one of the pioneers in EV manufacturing’s market penetration. This gives Ingersoll Rand credibility with its most reliable and trustworthy solutions—enabling EV manufacturers to achieve excellence in quality, efficiency, and safety through their processes.
The power tools designed at Ingersoll Rand aim to meet the demanding requirements of the EV manufacturing industry. Built with durability and long-term performance in mind, they utilize high-grade materials and rigorous testing to ensure reliability and consistent performances—becoming an ideal choice for manufacturers looking to streamline their assembly processes and minimize downtime.
Help at Every Step
From tool installation to tool maintenance and process optimization, Ingersoll Rand helps customers at every step. However, Ingersoll Rand recommends maintaining the power tools for optimal performance. Genuine OEM replacement parts are available from its distributors for pneumatic, cordless, and accessory items. Yet, preventative maintenance can significantly improve production efficiency and quality.
Ingersoll Rand: Driving Innovation
- Ingersoll Rand is a leader in providing innovative solutions for businesses.
- With global R&D centers, Ingersoll Rand is committed to continuous innovation.
- Focused on long-term customer success, Ingersoll Rand offers Industry 4.0 and Smart technology solutions.
- The company regularly introduces new products in Assembly and Vehicle Service Segment tools.
Empowering Industry 4.0
- Continuous Improvement: Drives ongoing process optimization.
- Transparency and Accessibility: Gains real-time insights and streamlines access to information.
- Productivity and Flexibility: Optimizes assembly lines for maximum output and adaptability.
- Quality and Process Control: Ensures consistent product quality and efficient process management.
- User-Friendly Solutions: Benefits from intuitive interfaces and easy-to-use technology.
Driving Make in India
- Make in India Commitment: Ingersoll Rand is dedicated to the Make in India initiative.
- Manufacturing Facility: The company has a manufacturing facility in Sahibabad, India.
- Expansion and Diversification: Ingersoll Rand is expanding its assembly lines to produce a wider range of tools and industrial lifting products.
- Investment in Localization: Ingersoll Rand plans to invest heavily in product localization projects to further strengthen its Make in India efforts.
Sriramagiri Vijayakumar’s Advice for Young Business Leaders
- Build Trust
Trust is the foundation of any successful organization. Young leaders should prioritize fostering trust among customers, employees, and investors.
- Control Your Emotions
Success requires managing emotions and viewing failure as a motivation for improvement. Instead of internalizing setbacks, use them as opportunities for growth.
- Take Calculated Risks
Stepping outside your comfort zone is essential for personal and professional growth. Embrace calculated risks to drive innovation and achieve company goals.
- Value Teamwork
Significant accomplishments depend on strong teams. Assemble the right people and set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals aligned with the company’s vision.
- Commit to Lifelong Learning
Continuous learning is crucial for success. Listening to feedback—both praise and constructive criticism—enhances personal and professional growth.
