Hewlett-Packard Enterprise (HPE) ProLiant Gen9 and Gen10 server lines are extremely popular enterprise-class server platforms. Gen9 models were released in 2013-2014, and Gen10 models hit the market in 2017-2018. As these models approach their end-of-life (EOL), refurbished HP servers continue to be highly sought after in the used market, providing cost-effective alternatives without compromising quality or functionality.
Why Refurbished HP Servers Remain Popular?
Used Gen9 and Gen10 HP servers support a wide range of workloads, from small business applications to large-scale data center operations. HP has moved on to newer generation servers, like Gen10 Plus and Gen11, but Gen9 and Gen10 refurbished HP ProLiant servers remain extremely relevant. Modular design allows for easy upgrades and scalability, making the servers a versatile option for various IT environments. Many small- and medium-sized businesses buy used HP servers because of the excellent value proposition.
| Buy used HP servers from CXtec | |
PROLIANT DL360 GEN9  | PROLIANT DL380 GEN10 |
Best Practices: Maintenance for HP Gen9 and Gen10 Servers
Maintaining optimal performance and uptime for your refurbished HP ProLiant Gen9 and Gen10 servers requires following proven best practices — from keeping firmware updated to ensure proper thermal management and RAID configuration — adhering to these guidelines will help maximize your server’s lifespan and reliability.
1. Keep firmware updated with HP iLO interface
Regularly updating your server’s firmware through the Integrated Lights-Out (iLO) interface is crucial. Firmware updates provide critical patches, security enhancements, and performance improvements. The iLO interface simplifies the update process, allowing you to manage your servers remotely and ensuring they run the latest software.
2. Prevent thermal shutdowns by clearing dust accumulation and vent blockages
Thermal management is vital for maintaining server performance and preventing hardware failures. Regularly inspect and clean the server’s air vents and internal components to remove dust and debris. Ensure the server is placed in a well-ventilated area with adequate airflow to prevent overheating.
3. Test memory modules to ensure smooth functioning
Memory issues may lead to server instability and performance degradation. Test the memory modules periodically using diagnostic tools to identify and handle any faults. Ensure that the memory configuration is optimized for your specific workloads to maximize performance.
4. RAID configuration do’s and don’ts
Proper RAID configuration is essential for data integrity and performance. Follow these guidelines for effective RAID management:
- Do: Regularly monitor the health of your RAID arrays and replace failing drives promptly.
- Do: Ensure RAID configurations are aligned with your data protection and performance requirements.
- Don’t: Mix drives of different capacities and speeds within the same RAID array, as this may lead to performance issues.
5. Check network connections and cables to ensure smooth connectivity
Reliable network connectivity is critical for server performance. Regularly inspect network cables and connections for signs of wear or damage. Ensure cables are properly connected and secure, and use high-quality, certified cables to prevent connectivity issues.
6. Additional best practices:
- Perform regular backups: Ensure a robust backup strategy is in place to protect your data.
- Monitor system health: Use monitoring tools to track server performance and identify potential issues before they escalate.
- Schedule regular maintenance: Conduct routine maintenance checks to keep your servers running smoothly.
Need help with Maintenance? Try RapidCare® by CXtec
RapidCare® by CXtec is a specialized aftermarket support service designed to provide robust maintenance and quick issue resolution for your refurbished HP servers. Unlike traditional support plans that may focus only on new equipment, RapidCare® caters to the unique needs of pre-owned hardware, ensuring you receive the same level of care and reliability. RapidCare® includes:
1. Service-Level Agreement (SLA)-based technical support:
With SLAs, you gain a predictable and reliable support structure. SLA-based support ensures that any technical issues you encounter are handled within a predetermined time frame. This means you will not be left waiting for assistance during critical moments.
2. Next business day advanced replacement:
Immediate access to replacement parts is a major advantage. Whether it’s a failed hard drive, power supply, or other essential component, RapidCare® advanced replacement ensures that you have the equipment you need to restore your refurbished HP server’s functionality as quickly as possible. This quick turnaround is crucial for maintaining operational continuity and preventing extended outages that could impact your business operations.
3. 24×7 availability for a break or fix experts:
RapidCare® by CXtec offers 24×7 access to a team of expert technicians dedicated to supporting HP ProLiant Gen9 and Gen10 servers. These collaborative break and fix experts provide immediate, team-based problem-solving, leveraging deep technical knowledge to quickly diagnose and resolve issues.
Why choose RapidCare®?
RapidCare® is the preferred choice for businesses relying on refurbished HP ProLiant servers for several reasons:
1. Cost-effective solutions:
Maintaining and repairing used servers with RapidCare® is significantly more affordable than purchasing new equipment or opting for Original Equipment Manufacturer (OEM) support plans, providing substantial savings without compromising service quality.
2. Expertise and reliability:
With a focus on refurbished HP Proliant servers, the RapidCare® team brings specialized knowledge and experience, ensuring any issues are diagnosed and resolved efficiently. This expertise is vital for businesses that cannot afford extended downtimes.
3. Extended lifecycle:
By choosing RapidCare®, you can extend the operational lifespan of your HP ProLiant servers, maximizing your initial investment and delaying the need for expensive upgrades.
4. Tailored support plans:
RapidCare® offers customizable support plans that fit specific needs for your business, ensuring you only pay for what you need.
In a fast-paced business environment, a reliable aftermarket support service, such as RapidCare® by CXtec can make all the difference. It not only provides peace of mind but ensures your refurbished HP servers continue to perform, keeping your business operations smooth and efficient.
