Overview
Do you ever feel like your team spends too much time searching emails, finding chats on WhatsApp, or juggling between the apps for information? You’re not alone; most of the businesses, especially remote ones, today have the same problem: as a result, the communication gets messy, work gets slower, and people have to deal with lots of frustration to complete even the simplest task.
Yes, there are many platforms available out there, like email, WhatsApp, Microsoft Teams, Zoom, but you can’t rely on them to manage everything in one place.
This is where Slack comes and changes the game.
It is a communication platform that brings all your team’s communication, files, and tools into one easy-to-use space.
Now you don’t need to go back and forth between apps, search endless emails, or dig deeper into chats to find your message.
From real-time messaging and file sharing to integration with tools like Google Drive, Zoom, and Trello, Slack keeps everything connected. As a result, your time is now saved for additional tasks, you’re away from frustration, and your team can now stay focused.
It’s growing use around the world says it all:
- 700 million+ messages are sent every day
- 4 million+ people use Slack Connect each week to work with outside teams
- 3 million+ workflows run daily to automate tasks
- 1.7 million+ apps are used weekly inside Slack
But that’s not all; much more is waiting below!
Features
To truly understand why Slack stands out, let’s explore the core features that make it a go-to platform for modern team communication and collaboration:
1. Channels for organized communication
Slack uses channels to sort conversations by team, project, or topic.
- You can make channels that are open to everyone in your company or channels that are only for certain people.
- This keeps everyone on the same page without having to deal with a lot of emails or messages that are all over the place.
2. Slack Connect
- You can work with people outside of your company, like clients, partners, or vendors, right in Slack.
- You can chat with teams outside of your team in Slack Connect, just like you would with your team.
It gets rid of the need for back-and-forth emails and makes it easier to make decisions in real time.
3. Integrations with Apps
Slack works with more than 2,000 popular tools, such as:
- More than just Google Drive, Trello, Zoom, Asana, GitHub, and Outlook.
- You can send alerts from these tools to Slack, so your team doesn’t have to switch apps all the time.
4. Workflow Builder (Automation)
You can automate tasks that you do every day without having to write code. You can use Slack’s Workflow Builder to set up processes like:
- Sending reminders
- Getting feedback
- Letting a channel know when a task is done
- It cuts down on repetitive work and saves time.
5. Messaging and threaded conversations in real time
- You can talk to people right away through direct messages or group chats.
- You can respond to messages in threads, which keeps side conversations separate from the main chat.
This keeps conversations on track and avoids clutter.
6. Notifications & do not disturb
Slack gives you full control over when and how you’re notified.
- Customize notifications based on specific channels, keywords, or time of day.
- Activate Do Not Disturb mode to pause alerts during meetings or focus time.
Pricing
To help you choose the right plan for your team, here’s a quick comparison of Slack’s pricing and what each tier offers:
| Feature / Plan | Free | Pro ₹245.25/user/m | Business+ ₹557.10/user/m | Enterprise+ Contact Sales |
| Message History | 90 days | Unlimited | Unlimited | Unlimited |
| App Integrations | Up to 10 | Unlimited | Unlimited | Unlimited |
| Meetings | 1:1 only | Group meetings | Group meetings | Group meetings |
| External Messaging | 1:1 only | Group messaging | Group messaging | Group messaging |
| AI Features | Basic AI | Basic AI | Advanced AI | Enterprise-grade AI |
| Security | Basic | SAML SSO, DLP | Advanced Security Tools | Enterprise Security Suite |
Customer Reviews
Here’s what real users are saying about Slack — from easy communication and useful integrations to how it helps teams stay organized and productive:
Review 1:
What I like best about Slack is how it simplifies team communication through organized channels, instant messaging, and seamless integration with tools we already use—like Google Drive, Trello, and Zoom. It keeps everyone in sync without the need for endless email threads. The interface is intuitive, and the search function is incredibly helpful when revisiting past conversations or shared files.
Ashly M.
devops analyst
Mid-Market (51-1000 emp.)
Review 2:
I don’t see any drawbacks to Slack. But, its paid plans are priced per user. It could have benefited from task management features.
Shilendra P.
Content Writer
Mid-Market (51-1000 emp.)
Read the complete review on G2
Pros & Cons
While Slack offers a range of features across its pricing plans, here’s a quick look at its overall strengths and limitations to help you decide if it’s the right fit for your team:
| Pros | Cons |
| Centralized team communication Integrates with 2,000+ apps Fast and accurate search Scales for teams of all sizes Strong security and compliance features Time-saving workflow automation | Can cause distraction with frequent notifications Limited storage on the free plan Slight learning curve for new users Key features require paid plans Can get costly for large teams Limited offline functionality |
