As the healthcare industry continues to evolve at an unprecedented pace, some leaders stand out for their ability to drive innovation, transform patient care, and inspire positive change. These individuals are at the forefront of the healthcare revolution, shaping the industry’s future and improving the lives of millions of people worldwide.
Among these visionaries is Dr. Amish Purohit, President of Arkos Health. Dr. Amish Purohit’s exceptional leadership, passion for improving healthcare access and quality, and commitment to patient-centered care have earned him a reputation as one of the most influential healthcare leaders in 2023. With his extensive knowledge, experience, and unwavering dedication to his work, Dr. Amish Purohit has become a beacon of hope and inspiration for healthcare professionals and patients.
From Air Force Officer to Healthcare President
Dr. Amish Purohit always knew he wanted to make a difference in people’s lives through his work. After completing his master’s degree in healthcare, he joined the United States Air Force as a Medical Service Corp Officer. During his time in the Air Force, he learned valuable principles such as “Service before Self,” which he continues to follow.
Dr. Amish Purohit’s experience in the Air Force solidified his interest in the healthcare industry, and he knew he wanted to do more. After serving for 4 1/2 years, he decided to pursue his dream of becoming a doctor. He completed medical school, a residency in Family Medicine, and a non-operative Orthopedic and Musculoskeletal fellowship from the prestigious Cleveland Clinic. With his extensive knowledge and healthcare experience, Dr. Purohit became the President and Co-founder of Arkos Health. He has continued to impact people’s lives through his work, always keeping the principle of “Service before Self” at the forefront of his mind.
Vision for Transforming Healthcare
Dr. Amish Purohit has been a practicing physician with over 30 years of experience leading various organizations. He is passionate about transforming the US healthcare system, which spends more per capita than any economically developed country but ranks bottom in outcomes. At Arkos Health, he leads a team committed to improving healthcare access and quality through a person-centered care model that leverages technology, people, and processes.
Dr. Purohit’s vision for transforming healthcare is fueled by his commitment to improving healthcare access to society. He believes that creating a healthcare system that prioritizes outcomes and realigns values is the key to creating a better future for healthcare in the United States. By developing value-based strategies and transforming clinical, financial, and operational models through digital innovation and compassionate human touch, Arkos Health is making strides toward achieving this vision.
Lessons from Air Force
Dr. Purohit’s service in the Air Force taught him valuable leadership skills. The Air Force tested its officers by putting them in challenging situations where they either succeeded or failed. This approach helped him develop mental fortitude and an instinct for leadership. Dr. Purohit’s first role in the Air Force was managing a medical readiness program, which had failed its inspection twice before. He had to turn it around in six months before the upcoming inspection. Dr. Amish Purohit was a fresh graduate with a Master Sergeant with over twenty years of experience reporting to him.
Despite the challenges, Dr. Amish Purohit realized that building trusting relationships was crucial. He worked closely with the Master Sergeant, providing him with the necessary resources to succeed. Together, they worked countless hours to ensure the program passed the inspection. Their hard work paid off as the program passed the inspection, saving it from being shut down. This experience taught Dr. Purohit that leadership is about building trust and developing relationships. The sink-or-swim mentality helped him understand the importance of mental toughness and instinct for leadership.
Building Confidence and Success
Dr. Amish Purohit has never hesitated to take on leadership roles, having successfully turned around failing organizations throughout his career. He believes that a leader today must possess qualities such as genuineness, humility, inspiration, transparency, and compassion. He emphasizes the importance of building trusting relationships, as he learned during his Air Force experience. Dr. Purohit’s approach to leadership has served him well, and he continues to apply it today.
Dr. Amish Purohit believes today’s leaders must be genuine, humble, inspirational, transparent, and compassionate. By combining the qualities of a successful leader, Dr. Purohit has succeeded and continues to do so.
Transforming Healthcare through Technology and Compassion
Arkos Health is a technology-enabled population health company that aims to improve healthcare access and quality, especially for vulnerable populations, through a person-centered care model. The company accomplishes this by using digital innovation and compassionate human touch to transform clinical, financial, and operational models.
Arkos Health is committed to providing personalized care considering unique needs and circumstances. It empowers individuals to take control of their health by leveraging technology for a seamless and convenient healthcare experience. The company’s dedication to making healthcare more affordable, accessible, and effective for all is evidenced by its continued focus on developing innovative solutions.
Overcoming Challenges
Patient recognition and engagement in clinical programs can be challenging for any startup in the healthcare industry, and Arkos Health is no exception. Another obstacle is getting providers to engage with and integrate into their care model. However, the company has remained focused and committed to its mission. To overcome these challenges, Arkos Health has deployed multiple marketing and education strategies to engage patients and physicians in its communities. Once patients and providers begin utilizing its services and experience the ease and convenience of the company’s healthcare model, engagement rates have soared.
Arkos Health’s commitment to improving healthcare access and quality is evident in its dedication to finding innovative solutions to healthcare challenges. By focusing on patient-centered care, the company has created a healthcare experience that empowers patients to take control of their health and make informed decisions. Moreover, its focus on provider engagement has enabled it to seamlessly integrate its care model into existing healthcare systems. By working collaboratively with providers, Arkos Health has improved the quality and effectiveness of care for patients while reducing the cost of healthcare.
Employee-driven Success
Arkos Health attributes its success to its employees’ hard work and dedication. The company greatly emphasizes providing quality patient care and supporting its providers. The leadership team, led by Dr. Amish Purohit, is deeply committed to improving the healthcare delivery system and is willing to allocate resources as necessary to achieve this goal. This dedication to quality and excellence has contributed to the company’s success and earned it a reputation as a leader in the healthcare industry.
Comprehensive Healthcare Services
Arkos Health offers a wide range of healthcare services to patients in need. From transitional care to palliative care, its programs are designed to provide patients with the support they need to improve their health outcomes.
Transitional Care Services
Arkos Health’s Transitional Care Services team reaches out to meet all their healthcare needs when patients are discharged from the hospital or skilled nursing facility. The team coordinates home health, IV infusion, and other services while educating patients on the reasons for their hospitalization. This ensures that patients better understand their disease process and are better equipped to manage their health during recovery.
Intense Care Management Program
The company offers an Intense Care Management Program for the sickest patients that provide in-home nursing services. Patients receive a fully developed care plan and goals to meet, with regular home visits from registered nurses to ensure their health is improving. This program also includes medication management, chronic disease management, and mental health support to ensure the patient’s overall well-being.
Palliative Care Program
Arkos Health’s Palliative Care Program is designed for patients nearing the end of life but not yet ready for hospice care. Nurse practitioners visit patients in their homes twice a month to ensure their medical needs are met and to provide compassionate and palliative care until they transition to hospice. This program also offers emotional and spiritual support to patients and their families.
Social Services Program
For patients and families with non-medical needs that interfere with accessing healthcare, Arkos Health’s Social Services Program assists. The team assesses social determinants of health and helps patients overcome barriers, such as transportation or food access, to receive the necessary care. This program also provides legal assistance and financial counseling to address issues affecting the patient’s health.
Quality Program
The company’s Quality Program provides patient point-of-care testing, such as retinal eye exams and A1C testing for diabetes. This convenient testing is done in the patient’s home without copays at a specialist’s office. Arkos Health assists in coordinating care and referrals to specialists for services that cannot be provided in the house. This program also includes health education and coaching to help patients manage their chronic conditions better.
Provider Relations Program
To help physicians and clinicians deliver better care to the patients, Arkos Health’s Provider Relations Program provides tools and analytics around its patient base. The team delivers reports to their offices and helps them close care gaps that may exist with their patient population. This program also offers continuing education and training to healthcare providers to help them stay up-to-date with the latest healthcare practices and technology.
Staying Ahead with Customized AI Healthcare
Arkos Health differentiates itself from competitors by offering a comprehensive solution for payors, providers, and patients. Unlike other healthcare companies focusing on only a few aspects of healthcare delivery, Arkos takes a customized approach to healthcare.
Arkos Health’s main focus is to provide solutions that make healthcare more convenient and accessible to patients. The company has integrated artificial intelligence (AI) technology into its services to achieve this. The use of AI in healthcare has been gaining momentum, and Arkos Health is leading the way in this area.
Value-Based Healthcare Model
Dr. Amish Purohit emphasized the importance of a value-based model of healthcare. Over the past decade, the healthcare industry has shifted from a volume-based model to a value-based model. Arkos Health’s services align with this new model, ensuring that every dollar spent on healthcare delivers value.
Arkos Health’s approach to healthcare emphasizes the quality of care delivered to patients rather than the number of services provided. This approach ensures patients receive the necessary care without unnecessary procedures or treatments. Arkos Health can reduce costs and improve patient outcomes by providing high-quality care.
A President’s Busy Day
Dr. Amish Purohit oversees the entire operations of the organization. His day starts early with checking his calendar, as he usually has back-to-back internal meetings with his team or their partners in their space. During internal meetings, Dr. Purohit gets updates on how the company is doing with its populations from a quality-of-care and financial standpoint. If there are any issues, he wants to know from his executive team what the plan is and how they will resolve those issues.
Meetings with their health plan partners usually examine their results and how they can collaborate to improve their performance and results in all areas. Despite his busy schedule, Dr. Amish Purohit walks around the office and talks to employees. This is Management by Walking Around (MBWA), as it gives him insight into how employees are doing and what they might be struggling with. This is also an opportunity for him to build relationships with all his employees. It is important to understand what barriers or resources the employee needs to do the best job they can for the company. He considers this to be the best part of his day.
Motivation and Success at Arkos Health
Arkos Health owes its success to a diverse team of clinicians and administrators with vast experience in the field. According to Dr. Amish Purohit the traditional management theories around motivation are outdated. Instead, he believes hiring self-motivated people who share the company’s vision and mission is the key to building and maintaining a high-performing organization.
Dr. Purohit’s mantra for success is simple yet powerful – excuses are for the weak, and the team at Arkos Health must be better than their excuses. Dr. Amish Purohit has created a culture of excellence, productivity, and success by instilling this mindset within the team. With a focus on hiring the right people and fostering a culture of self-motivation and dedication, Arkos Health has experienced rapid growth and success in the healthcare industry. As the organization continues to expand, Dr. Purohit remains committed to maintaining the company’s core values and vision for the future.
Telemedicine’s Rise Post-COVID
During the COVID-19 pandemic, telehealth and telemedicine saw a true emergence in the healthcare industry. As a result, many healthcare professionals have realized the effectiveness of these technologies and believe that they will be used more frequently in the future. Moreover, the industry is now shifting towards a more hybrid model of care, where in-person appointments will be supplemented with telehealth services, making healthcare more accessible and convenient for patients.
Arkos Health has invested in this technology to better provide access to patients during increased demand for telehealth services. Dr. Amish Purohit has acknowledged the lessons learned from the pandemic and believes telemedicine will play a significant role in all medical specialties.
The Future of Healthcare: Three Key Trends
Dr. Amish Purohit has identified three key trends that will shape the future of healthcare. The first trend is adopting artificial intelligence-infused algorithms for low-acuity care. Companies that embrace this technology early on will have a competitive advantage in the healthcare industry.
The second trend is the focus on value-based care. Companies prioritizing high-quality care at a lower cost will continue to succeed.
Finally, behavioral and mental health will be at the core of healthcare delivery. As the stigma surrounding mental health decreases, there will be a significant increase in solutions that focus on primary mental health care in addition to primary care.
“Arkos Health is a technology-enabled population health company with a clear mission and vision to improve healthcare access and quality, particularly for vulnerable populations.”
