The nature of payments has changed drastically over the years. What with the rise in technology, and people adapting to it so easily, going cashless is what everyone prefers now. A few years ago, paying with cards was a very rare thing; e-payments were far away. But in today’s world, card payments and online transactions are a part of the routine.
This digital wallet, which is sometimes also referred to as the e-wallet, is an online payment service with the help of which one can make payments online. The individual’s bank account is linked to the digital wallet, and he/she can then make payments easily. Such is the nature of digital payments. It provides ease in making payments. And because these wallets are linked to bank accounts, the details are safe with the individual. And also there is a lesser risk of being robbed, as there is barely any hard cash involved.
This digital age driving the people, Joseph Chan founded AsiaPay in 2000. After receiving his Bachelor of Science degree and Master of Economics degree from Monash University in Australia, he started up first high-quality third-party ePayment and mPayment solution and technology firm in Hong Kong, spearheaded the company business strategies and product development together with his management team, and lead AsiaPay becoming one of the most successful world-class electronic payment service companies in Asia.
In regard to business growth and market recognition, Joseph presents his long term vision that is to operate a successful and socially responsible company that continually provides individuals and corporate entities with the newest product values, readily enhance one’s quality of life and maximize business opportunities, efficiency, and productivity. To describe Joseph’s philosophy in one line,
“Learn to dance in the rain and blooming brilliant”
Digitalization and technological innovations will take over in both FinTech and retail industries.
Through this, we continue to provide innovative payment technology and gateway that would bring ease and security in this going cashless generation.
The FinTech industry is a very risky ground to play. Although many are trying to make it easier for the users, they face a bunch of challenges. New revolutions, additions, and schemes are introduced every now and then, and keeping in track with those and balance it all is a tedious task. One needs a back-up of ideas to sail through. And challenges are a part of every enterprise. Joseph faced his share of challenges with AsiaPay.
As he says, “Progress won’t go smooth sailing”
The journey of AsiaPay was full of challenges.
On technical front, how to effectively validate the viability of the business and solution model, and effective assessment of all related technological and security risks; how to effectively build the right team / acquire the right talents with the right know-how and passion; Being a FinTech player, one of the major challenges is gaining trust and support from banks and partners in new markets, and how to fend off risks due to compliance and regulatory changes.
Overcoming these challenges and risks, AsiaPay is today a global brand name with its services spread over in 12 global markets.
AsiaPay imparts its value propositions to every client that has dealt with their service. The team upholds their trusted payment service and technology by keeping it digital, fast, secure and cost-effective solutions. With several integrations and strong connections with eCommerce and FinTech industries, they have extended their top-performing electronic payment gateway to various brands and big banks. AsiaPay’s existing key merchants include Airlines, hotels, Travel, and transportation, retail, Insurance, Telecommunication, Food and beverage, Media and ticketing, Beauty and others.
Their core values with which they have been able to achieve this are-
• Reliable High service uptime of 99.9%+ to minimize lost sales and customer dissatisfaction
• Advanced Provide anti-fraud tools, mobile-ready real-time consolidated reports, and MIS
• Quality Local account and risk operation support as well as 24×7 technical supports.
• Integrated Multi-lingual, multi-currencies, multi-channels, multi-cards, and multi-acquirers for the international market
• Secure PCI DSS Level 1 compliant since 2006 and certified 3-D secure vendor for VISA, MasterCard, JCB, American express, Protect buy.
• Regional Operation in 13+ countries and regions in Asia
With these key values, they have been able to top the market and lead the FinTech game effectively.
AsiaPay is a world-class electronic payment service, solution, technology provider, and merchant aggregator in Asia. They provide a comprehensive array of secured, advanced and integrated payment processing solutions and technologies to banks, payment service providers and merchants. They also have partnerships with international card associations, banks, payment companies, and debit cards all over Asia.
AsiaPay offers its variety of award-winning, multi-currency, multi-lingual, multi-card, and multi-channeled payment solutions. Alongside with its advanced fraud detection and management solutions AsiaPay is the ideal payment provider. AsiaPay is an accredited payment processor and payment gateway solution vendor for banks. It is a certified IPSP for merchants and also a certified international 3-D Secure vendor for Visa, Mastercard, American Express, and JCB.
AsiaPay has been a leading ePayment solution since 2000 and has rolled out a wide array of payment features and services. With over 19 years of payments expertise, AsiaPay offers advanced and secure payment solutions with an optimized conversion that ease merchants’ concerns when acquiring financial transactions. AsiaPay provides multi-payment methods ranging from one-stop comprehensive credit and debit cards, eBanking, QR payments, and smart POS. It also comes with a multi-currency payment feature that accepts payments from cross border countries. AsiaPay also runs a multi-channel platform that allows convenient payment transactions from any web-connected devices.
AsiaPay has carefully designed a variety of solutions for the businesses of all sizes to deliver safe, secure, reliable and also cost-effective solutions for the banks. He has helped them in mitigating the frauds and the risks and enhances operational efficiency. With its diverse suite of payment solutions, AsiaPay allows the Western and the Asian businesses and also the financial institutions to perform cross-border e-commerce very easily and securely.
In this competitive industry of Financial Technology, market competitors always lookout for ways to get ahead of their rivals. As for AsiaPay, We value every merchant as a partner that we can support in their business growth.
With a vision to provide corporate entities with the latest electronic payment values that readily maximize the business’ efficiency, productivity, and global opportunities. Their mission is to provide fully secure, integrated, and comprehensive payment processing services for businesses, charities, and associations as well as payment solutions that blend the latest technologies for the financial / banking industries, and to be the leading ELECTRONIC PAYMENT SERVICE AND TECHNOLOGY player in Asia and beyond.
AsiaPay stands alone as a world-class electronic payment solution in Asia. This FinTech player integrates market growth in all types of businesses or industries. AsiaPay’s unrivaled 19 years of ePayment expertise has delivered multi-lingual and multi-currency payment features to its international users.
Through AsiaPay, merchants can allow users to have multi-card options that accept all cards and modes of ePayment on a single platform. It also conducts a multi-layered security platform which consists of Security Hash system, TLS 1.2 Encryption, PCI-DSS level 1 Certification, and tokenized anti-fraud tools that grant users’ cashless transactions to be in high security and fraud-free. AsiaPay remains a competent payment enterprise that puts convenience and security at the forefront.
With a Clear Strategic direction, the AsiaPay team strives to provide a totally secure, integrated and most comprehensive payment processing services for businesses, charities, and associations, and payment solutions blending the latest technologies for the financial / banking industries that readily enhance one’s quality of life and maximize business opportunities, efficiency, and productivity.
To become a trustful payment service provider, they have communicated and encouraged R&D colleagues to continuously refine and upgrade the payment products over time, enhance security technology, introduce new products according to customer’s requirements and needs.
To lead the way with head held high, a company’s driving force plays a vital role.
Effectively implementing the vision with a like-minded professional team, AsiaPay’s team tries to stay aggressive and agile in the revolutionary market. With a clear vision of what they want to achieve, they focus on the sustainable development of the enterprise, which is the main driving force for the company. Alongside this, the competition in the market promotes the employees and the teams to keep going. It helps them to keep on innovating, improving the technology and also improve the core competitiveness of the enterprise.
“We value the people behind our workforce by allowing them to give their inputs and exercise their roles in the company”, says Joseph.
Teamwork is the most essential part of any organization. Effective teamwork can help an organization to speed up renovation, optimize opportunities, and withstand any risks and uncertainties. The AsiaPay team focuses on the work-life balance in the company by conducting various workshops and company training. It echoes the company’s continued commitment to professional development, and their culture of sharing and teamwork, making the working life at the company a fruitful and memorable one, and being a lifetime experience.
With such a team, it gets easier for the company to maintain client relationships.
In this new era of digital globalization, digital innovation and disruption change the way we live and do business. There is continued merchant demand for a complete integrated payment acceptance solution across prevailing payment methods to optimize sales conversion and better serve the customers globally especially in digital channel payments
To help our business partners grow their business online by providing innovative, secure and cost-effective solutions that will make them competitive in the eCommerce landscape.
“Acknowledge Your Client as an Individual”, is Joseph’s client-relationship mantra!
Joseph Chan- the brain behind seamless FinTech solutions.
Mr. Joseph Chan is the Chief Executive Officer of AsiaPay. He founded the company in Hong Kong in August 2000. He spearheaded the business, operation and product strategy and development of the company together with his management team, making it by far being one of the most successful and comprehensive electronic payment service and Technology Company in Asia. It offers advanced, secure, integrated, multi-channel digital payment processing services and solutions to banks and merchants, across 12 markets in Asia, including Hong Kong, Macau, China, Singapore, Malaysia, Thailand, Philippines, Australia, Taiwan, Vietnam, India, and Indonesia.
Prior to founding AsiaPay, Joseph took various management positions at Barings, Citibank N.A., Bank of America and Dah Sing Bank. Through successive positions in banking and finance industries, Joseph consolidated his expertise and experience in strategic planning, product and project management, as well as the implementation of various cutting-edge financial, electronic banking, Internet and mobile product services, and systems in Asia to well serve the needs of the customers.
The distinguishing factors throughout Joseph’s career have been his entrepreneurial spirit, his passion for the FinTech industry, and his belief of how best leveraging FinTech services and technologies to enhance values and benefits for businesses and consumers. His love for innovation has always helped him set the vision of the company, build and lead this like-minded team across Asia to fulfill the objectives and create an environment of continual reinvention in the digital payment service and technology space.
With the strong support of governments in Asia for the digital economy and cashless society, and along with the strong growth of digital payment adoption of consumers in Asia, he will continue to ride the trend and seize the coming growth and expansion opportunities.
He is widely recognized as an influencer in the FinTech sector and has strong relationships with payment schemes, leading banks and payment brands, industry associations, and corporate clients. Besides, he is also an active keynote speaker in many of the FinTech & e-Payment conferences across Asia and beyond.
He was awarded “Business Leadership Awards”2019. “The 50 Most Influential Payment Professionals Award “awards2018, and “Cards & Electronic Payments International (CEPI) Asia Disruptor 2016’, ‘2017 (Industry) Influential Leader’.