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According to the World Health Organization, the global population is rapidly aging. Between 2015 and 2050, the proportion of the world’s population over 60 years old will nearly double, from 12% to 22%. This raises new questions. How will we care for aging seniors? How can we help them live their most fulfilling, independent life safely?
As the industry’s most comprehensive care program, Home Helpers® Home Care’s Cared-4℠ provides every client with 24-hour care by bundling four key service solutions: Companion and Personal Care, 24-hour Direct Link® Monitoring, Wellness Calls, and Meals and Nutrition Planning, helping loved ones stay safe and healthy, even when a Caregiver isn’t in the home.
Featuring for the Cover Story of The Enterprise World’s The Best Franchises to Buy in 2022 is Home Helpers Home Care, a company providing in-home care that has made a difference in the lives of tens of thousands of clients and their families across the United States.
About Home Helpers Home Care-
Founded in 1997, Home Helpers Home Care provides top quality in-home care. As they celebrate their 25th Year Anniversary in 2022, Home Helpers Home Care provides in-home care services to seniors, new moms and families and others living with lifelong disabilities. Serving more than 1,000 communities across North America, the organization has nearly 300 offices.
“We are on a mission to be the most trusted and respected provider of comprehensive home care services and support for individuals who choose to remain independent wherever they call home.”
Unlike other industries, the home care industry has proven to be one that is essential and resilient. Studies have shown that older adults prefer to remain in their own home and maintain as much independence as possible for as long as they safely can. At Home Helpers Home Care, Caregivers provide the care and assistance clients need in the comfort of their home. 40% of adults over 65 need daily assistance, and 70% will need help at some point. With these statistics in mind, it is expected that Home Helpers Home Care’s services will continue to be in high demand for many years to come.
The Growth Quotient-
“Having joined the company in 2007, we are in an industry that is growing, and we are on a mission that matters.”
When the organization was founded in 1997, there were not many companies that provided home care to senior citizens and new families. This provided a huge opportunity for an innovative organization like Home Helpers Home Care.
With a focus on understanding the needs and goals of the aging population, there have been many discoveries along their journey; foremost, that most seniors prefer to stay home rather than in any kind of congregant or institutional care facilities.
There are also a number of government-funded and privately purchased programs today that assist in paying for home care services including Medicare Advantage, Long-Term Care Insurance, Veterans Benefits, and well as others.
Leading Through a Worldwide Pandemic-
With the onset of the COVID-19 pandemic, many families did not want their loved ones living in a congregate type of living facility. Home Helpers Home Care’s care services provided a safe alternative for seniors to remain independent in their homes.
“We have always been a part of the home health continuum, and we have been at the front end, playing an important role through the pandemic.”
The Shifting Graphs-
“It has been a record-breaking 25 years of growth.”
As Home Helpers Home Care’s footprint across the country continues to grow year over year, the company has also achieved double-digit compound annual growth over the past 10 years.
Bringing Home Helpers Home Care to Your Community-
Home Helpers Home Care’s franchisees are in business for themselves, but never by themselves. The organization offers extensive training to make sure franchisees are prepared to launch their businesses successfully. The team at the Home Helpers Home Care National Support Center, based in Cincinnati, Ohio, offers continued dedicated support throughout franchise ownership.
“With over 24 25 Years of Success in operation and experience in more than 1,000 communities and across 42 states, we know what it takes to make your a business successful in your community.”
The team knows what works: Leading industry insights shared with you from day one when you become a Home Helpers Home Care franchisee.
New-Franchisee Training Program. Comprehensive pre-opening and start-up training combine classroom experiences with individualized coaching through your opening and beyond.
National Support Center. Home Helpers Home Care’s team of management, marketing, operations, training, and other professionals work closely with you to develop a plan for success and offer an experienced perspective on your business and insights into your market.
Recruitment and Training. The Caregivers who serve your clients are the backbone of your business. Home Helpers Home Care supports local ownership with recruitment, screening, and training processes and tools that ensure you have the most qualified people representing you.
Ongoing Support. With in-market visits, ongoing coaching, meetings, webinars, training sessions, annual conferences, and learning materials, Home Helpers Home Care works with you to make sure operational best practices are always provided. You’ll also enjoy the opportunity to join franchisee performance groups, which allow franchisees of similar sizes and time in business to exchange ideas and best practices to achieve growth goals.
Emma Dickison- Leading the Way-
CEO & President
As an industry leader with over 30 years of franchising experience, Emma has been the recipient of many awards and accolades. And to Emma, it all comes from building and being surrounded by good teams.
“I have been very fortunate in that respect, just those recognitions received for the brand speak volumes.”
Emma has also been veryis actively involved in the Women’s Franchise Committee through the International Franchise Association (IFA). Their mission is to empower and encourage women to pursue franchising as a career. Being associated with that committee, Emma has had the opportunity to support women entrepreneurs across many different franchise concepts.
Building a Unique Team-
“We have adopted a value statement as an organization- Be BOLD, Bring your passion every day, Own your results, Love what you do and be Driven by excellence.”
These are the kind of individuals Home Helpers Home Care looks to bring into the organization. Team members that are driven by excellence, who are passionate about what they do and those who are align with the mission and goals of the organization.
“We work as a team. When you spend as much time as you do working together, it is important that you have good relationships and that you build a great environment to encourage people and empower individuals to thrive.”