To maintain a successful hotel requires a lot of hard work, planning, and patience. The hospitality industry can be tough, but it can also be extremely rewarding for businesses that persevere.
One of the main aspects of running a hotel and achieving high guest satisfaction is making sure you maintain your supplies. All hotels require a wide range of supplies, including bedding, toiletries, room appliances, cleaning supplies, food, and drinks.
Since you need so many different supplies to maintain a successful hotel, it’s easy to forget about one or two of them. However, maintaining each of the essential supplies ensures your hotel runs smoothly, and your guests remain happy.
To make organizing your stock and ordering supplies easier, we’ve listed the regular supplies that you’ll need to maintain a successful hotel below.
Here are the supplies you’ll need to maintain a successful hotel:
Supplies for Your Guest Rooms
You will need to invest in a wide range of supplies to keep your guests comfortable, content, and happy during their visits to your hotel. The exact supplies that you need depend on your offerings and the type of hotel you run. For example, all-inclusive, luxurious hotels may offer more guest room amenities than budget hotels or BnBs.
Here is a list of essential supplies that you’ll need in every guest room to ensure your visitors have everything they need for maximum comfort and security:
- Bedding, including fitted sheets, duvet covers, hotel bed coverlets, and pillowcases
- Blankets and comforters
- Mattress toppers and protectors
- Towels and washcloths, including bath towels, hand towels, bath mats, and face cloths
- Toiletries, such as shampoo, conditioner, body wash, soap, and lotion. You may also wish to include a toothbrush, toothpaste, and shower caps for your guests
- Drinks supplies, such as a kettle, coffee sachets, tea bags, and a mini fridge. If you run a luxury hotel, consider adding a small coffee machine to each room
- Bedroom furniture, including a bed, bedside cabinets, lamps, a dining table or desk with chairs, and a wardrobe with hangers
- Television with a remote control
Kitchen and Dining Supplies
Whether you host a small breakfast buffet or run a full-service restaurant in your hotel, you’ll need a range of supplies to prepare, cook, and serve food and drinks to your guests. Here are the essentials that you can’t forget:
- Cooking appliances, such as ovens, stoves, microwaves, toasters, and refrigerators
- Cooking equipment, including pots, pans, cooking utensils, chopping boards, sharp knives, and mixing bowls
- Serving equipment, including plates, bowls, cutlery, large serving bowls for buffets, napkins, and tablecloths
- Drinks equipment, which may include coffee machines, juice servers, coffee beans, tea bags, cups, and glasses
Supplies for Cleaning
You’ll need plenty of cleaning tools and equipment to keep your hotel spick and span. Regular cleaning is essential for the safety of your guests and employees, and to maintain a successful hotel’s professional appearance and credible reputation.
The list below includes all of the cleaning essentials you need to keep in your stock room:
- Cleaning agents, such as all-purpose cleaning sprays, disinfectants, glass cleaners, floor and carpet cleaners, and bathroom-specific cleaning sprays
- Cleaning equipment, including vacuum cleaners, mops, mop buckets, dustpans, sweeping brushes, sponges, microfibre towels
- Washing supplies, such as fabric conditioner, washing detergent, stain removers, laundry baskets or bags, irons, and ironing boards
- Air fresheners
- Bins and bin bags
- Cleaning trolleys and personal protective equipment (aprons, gloves, and masks) for your cleaners to safety transport linen
- Storage rooms with adequate racking or cupboards
Managing a hotel comes along with a lot of administrative work, whether it’s registering new guests, checking guests out of their rooms, or filing taxes and other legal documentation. To help keep your paperwork and documentation safe and well-organized, you’ll need the following supplies:
- Computers and laptops
- Wi-Fi connection and both an external and internal telephone system (including a telephone in each room if you offer room service)
- Stationery, including notebooks, printer paper, pens, markers, staples, envelopes, and postage stamps
- Identification badges for staff members
- Signage indicating room numbers, the location of your restaurant, and any other amenities that you offer to your guests
- Promotional brochures
While the above lists might seem overwhelming, they contain important items that you’ll need to continue running a successful hotel. Consider using inventory management software to make managing your stock easier. Through such software programs, you can check stock numbers, see when the levels of certain items are running low, and place orders for new supplies before you run out.