The faster the growth, the more challenging it is to control the functional performance of your organization. Human Resource Solution in the right place can reduce an organization’s risk and improve its lower performance – the factors needed to deliver both shareholder and customer value. Outsourcing HR functions help businesses manage the efficiency and growth of employees.
To accelerate the growth of businesses, whether it is a startup or a unicorn, Human Forte is providing comprehensive and innovative HR solutions. Human Forte’s utmost trustworthy HR services have helped them to create a unique position in the HR services landscape.
In a candid talk with Mr. Pritam Shah, Co-Founder & CBO at Human Forte lets discover their journey since inception and his thoughts on the current market scenario.
Tell us about the company.
Human Forte is not just HR Solutions Company but a platform that enables companies from different industries to fulfill their end to end needs related to Human Resources function. Human Forte was founded with a mission to ensure that every organization that deals with human as an asset gets advice related to the complete achievement of mutual goals.
What were the initial challenges you faced?
The HR industry is full of solution providers and making sure that you make a mark for yourself is always a thought-provoking process.
Which was that point that triggered the growth of the company?
I think, Human Forte followed a gradual process to get to a point where we are today. Being small, paying attention to the smallest possible client requirements helped us becoming popular amongst our network. The biggest boost to our growth was affirmative referencing. Our clients helped wholeheartedly.
What is the reason behind your company’s long-standing success?
Till date, the only thing that has not changed is the “Quality” of service. HR is a demanding function and you need new ideas and measures to control the stakeholders of the company. At Human Forte, we believe in a lot of research and brainstorming. Implementing new
Keep going because you did not come this far just to come this far.
What are the services the company focuses on? How are your services different from those in the market?
We are a one-stop solutions company when it comes to any function under Human Resources. We specialize in start-up advisory. We have helped numerous entrepreneurs to shape up and grow their ideas. Right from envisioning the HR function, we help them do talent acquisition, talent engagement, training and development, CXO Hiring, HR Audits, and meeting the various compliances.
How do you decide to take the company a step further in terms of your services?
Market Research has always been a key decisive factor when it comes to adding/updating/removing a service from the array of offerings. The decision is usually a balance between what our strength vs. what is that market is looking for. Going behind the trend blindly without acquiring expertise is something that has avoided since the inception of the company.
Is there any new addition to the list of products/services? Anything exciting you would like to share?
Well, we are exploring and positively progressing towards a HR Tech idea. This will be a unique solution and one of its kinds which will enable small and medium-size companies to digitalize and transform the employee lifecycle centric areas. We have done extensive exploration and sample collection with the help of industry experts. It is too early to get into details of the same, but we are optimistic that we will be able to make a difference with a small contribution to the community.
How has the technology transformed traditional way of business?
Well, Technology has always been the backbone of our organization and everything that we do, manage, and deliver is fully digitalized. Sometimes there are challenges in how the client wants to receive the deliverables. In today’s Internet-savvy world, each company has its own ways to administer their efforts and it becomes challenging to convince your clients to be on a similar platform to enable smooth handover. Nevertheless, the consumer is a king and we always attempt for the right fusion.
What do you think are the responsibilities of an entrepreneur?
Constant innovation plus doing the same stuff differently are the main responsibilities of an entrepreneur.
Can you please brief us about your professional experience?
I had started my career in TRA Research Pvt Ltd where I used to head the ops & strategy team, we used to come up with Most Trusted Brands Reports every year. After associating with Human Forte, things changed, like every entrepreneur, I also have faced initial hitches but with full focus & patience, it was a sail through. From just being a recruitment firm to now being an executive search firm, taking care of talent engagement, training, and development, CXO Hiring& as well HR Audits it was a long way to go.
What are the key achievements of your entrepreneurial journey?
Getting through the start-up market was the key, time on time we got an industry which was booming at one particular year (Fin-Tech, Health-Tech, Ed-Tech, Agri-Tech, etc). Working closely with those start-ups (well-funded or bootstrapped), our team managed to build a dream team for them & always banked on us whenever they wanted to hire a niche profile or plan a way as far as HR is concerned.
How do you look after your employees? What makes your team unique?
Being transparent with them is the best way to be with employees. Interacting with them daily, motivating them when they mistake, sharing the real-life experience with them, creates a healthy experience with your employees.
Is there any special experience with your clients you would like to highlight?
With every client, we have special experience because that’s how we treat our clients.
According to you, what are the basic factors that businesses in the digital landscape should focus on to get better results?
Digitization is not a one-stop journey. A case in point is music, where the model has shifted from selling tapes and CDs (and then MP3s) to subscription models, like Spotify’s/ Gaana/Apple Music. Basic factors are stay connected through various mediums, enhancing interactions among your clients, candidates & employees is of utmost important plus enabling new business models, such as peer-to-peer customer service or product innovations.
One person, who you admire the most?
I admire Vijay Shekhar Sharma; Paytm his journey is truly motivation for many.
Whose business story do you find the most inspiring?
Byju’s – because they have changed the way Indian’s used to see education & it has helped a lot for young minds to be focused since childhood, boosting education as a sector. Love their success story of how they captured.
Constant vigilance- a need or a strategy? Please share your views.
As an entrepreneur, you have chosen this life, where people will watch you not because you are doing good but when you will fall so that they will de-motivate & break you so as to you will not get up again. I think it’s a need for people out there to criticize you so that you & your products are best.
It’s a rat-race out there. How do you cope with that?
Rat-race, simple way to cope up with it is by ignoring it& focusing on your strengths. Stop worrying & start proving yourself time & again that you are meant for this & you will sail through it no matter what.