“In the journey of life, there comes a time when each individual discovers their true passion and calling. My revelation arrived at the age of 21, building upon the foundation of responsibility that had shaped me in the preceding phase.”
Jeevan Gowda’s (CEO of Property Marshal®) life unfolded in distinct chapters, each shaping him into the entrepreneur he is today. A sense of purpose emerged, leading him on a self-directed path.
Jeevan Gowda honed his skills through extensive experience at major corporations. This deep immersion allowed him to grasp the complexities of the field firsthand. He recognized the invaluable nature of these formative years, as they equipped him with a keen eye for opportunity.
Spotting the Opportunity
In 2015, a gap in the market became evident. There were no existing property management solutions (which was unorganized) to address the needs of Non-Resident Indians (NRIs) and High Net Worth Individuals (HNWIs) investing in real estate. Traditionally, bankers and wealth advisors enabled real estate investment funding, but there were no such services provided by them to handle ongoing property maintenance and management.
This unmet need sparked a new chapter in Jeevan’s journey. Partnering with
Spoorthi Shetty, an MBA graduate with a decade of experience in the financial services industry, they co-founded M/S Propgain Reality LLP in 2015. Jeevan Gowda and Spoorthi complemented each other perfectly with Jeevan’s proven track record in sales, marketing, and business development and Spoorthi’s expertise in financial sector marketing. Together, they built a company dedicated to providing top-tier property management services.
Property Marshal® a registered trademark brand of Propgain reality LLP focuses on tenancy management and has achieved ISO 2015:9001 ISO 14001: 2015 & ISO 45001:2018 certifications, a testament to its commitment to quality and excellence.
Jeevan Gowda’s entrepreneurial spirit and recognition of an underserved market niche led him to establish a thriving company, solving a problem for an increasing segment of property investors.
A Mission to Reshape Real Estate
Frustrated by the disorganization often plaguing the real estate industry, Property Marshal® emerged with a clear mission to transform the client experience. It recognized the widespread perception of real estate as a somewhat chaotic sector and aimed to change that.
The company’s vision extended beyond simply managing properties. It desired to provide exceptional service in the digital age, keeping clients informed and involved with personalized updates concerning its holdings. This commitment to transparency and personalized communication would promote strong relationships with its clients.
Furthermore, Property Marshal’s ambition pushed beyond local boundaries. It aimed to expand its services throughout India with a bold vision. This dedication to growth signified the belief in its ability to redefine the real estate experience for a nationwide clientele.
One-Stop Shop for Hassle-Free Property Management
Bangalore’s booming real estate market can be a goldmine. However, managing numerous properties can be a time-consuming challenge. Property Marshal steps in as a trusted partner, offering a comprehensive suite of services to handle everything from tenant searches to maintenance and legal paperwork.
Peace of Mind with 360° Solutions
The Rise of Dedicated Tenancy Services
The Property Marshal team went above and beyond by not settling for the basic range of services commonly offered. It envisioned a revolution – a dedicated focus on tenancy management, a niche within a niche.
While established players offered a one-size-fits-all approach, the company saw the unique challenges of community living. It believed dedicated property managers with specialized experience could deliver a superior service.
However, the road was not easy. Building trust in a new model would take time. Property Marshal’s vision was clear, ethical, and systematic tenancy management, delivered by passionate professionals. The company believed this approach would build a solid reputation and cultivate exceptional customer service.
Property Marshal® was carving its own path, while others were still stuck in providing generic service. It was not just managing properties but nurturing a community experience, one dedicated property manager at a time.
Building a Scalable and Innovative Property Management Company
Jeevan Gowda is a leader driven by the entrepreneurial spirit and believes in entrusting individuals to take control of their careers. He enables a culture that celebrates self-motivation, decision-making, and a willingness to take calculated risks. This innovative environment encourages experimentation and embraces failure as a stepping stone to breakthroughs.
Jeevan Gowda envisioned Property Marshal as a tech-driven property management system, allowing for agility and scalability without significant staff increases. Efficiency and tenant engagement were paramount. This company implemented digital solutions like Digi sign valid in all jurisdictions over the world, e-payments and hassle-free rent collection & distribution to owners all the world to streamline operations.
He acknowledges the challenges inherent to any startup. Jeevan Gowda recognizes the difficulty of building a lasting business and the tendency to idealize successful entrepreneurs. Property Marshal® faced its own hurdles, particularly in acquiring and retaining clients. Convincing geographically distant property owners (NRIs) to sign up and then exceeding their expectations in a competitive market provided a continuous challenge. Additionally, striking a balance between affordability and comprehensive service while recruiting, training, and retaining property managers across the city demanded careful planning and execution.
Teamwork is central to Jeevan’s leadership philosophy. He instills core values in his team, underlining responsibility, honesty, fairness, respect, and loyalty. These principles guide their interactions with clients, providing transparency, impartiality, and a commitment to the best interests of both property owners and tenants.
Under Jeevan Gowda’s leadership, Property Marshal took a unique approach by becoming the first company to offer dedicated tenancy management services to most cat A builders, separate from traditional property management companies. While the company acknowledged this model might take time to gain traction, it believed that having dedicated property managers specializing in community living would lead to a more ethical, systematic approach. This approach, in turn, would establish a strong reputation for Property Marshal and provide exceptional customer service in tenancy management.
Leaders Corner:
During a candid interview with The Enterprise World, Jeevan Gowda highlights and shares his opinion on various topics like the future of PMS, his inspiration, work-life balance, and the legacy to leave behind as a dynamic leader.
1. What is the future of Property management services in INDIA? How have you updated on that aspect?
Property management services (PMS) offer a one-stop shop for all your property needs, from buying and selling to tenant management and maintenance. However, traditional broker models remain common due to a lack of awareness about PMS benefits.
Property Marshal tackles this by using digital property management software. This streamlines operations improves efficiency, and handles various tasks like rent collection, maintenance requests, leases, and tenant communication.
2. Who are some leaders or figures that have inspired you throughout your career?
Professional inspiration comes in many forms, whether it’s people in your life, such as career mentors or influential family members. My inspiration is my wife, who helped me through my career and became a leader of our organization, which is building something I am passionate about.
3. How do you maintain a work-life balance as a leader?
We all know that time is a precious and limited resource. It passes no matter what circumstances we are in. Many conflicts in our lives and work are caused primarily due to mismanagement of the time at our disposal. To ensure that we make the most out of our work without sacrificing our personal lives is – “Scheduling.”
4. What legacy do you hope to leave behind as a leader?
The definition of a lasting legacy is the positive impact your life has on other people, be it loved ones, customers, or strangers.
Work takes up a significant chunk of your day and personal identity. And leaving a legacy at work can help you build a fulfilling career with purpose and intention.
A few of my ways to create a professional legacy:
- Embrace Calculated Risks: Do not hesitate to consider creative ideas or challenging projects. Learn from both successes and failures as you push boundaries.
- Never Stop Learning: Continuously expand your knowledge, professionally and personally, allowing you to share your wisdom and inspire others.
- Share Your Expertise: Spread your knowledge through seminars, mentoring, or helping colleagues build a lasting legacy.
- Craft Your Brand: Define how you want to be perceived and align your actions and communication to build a strong professional reputation.
- Dream big and plan accordingly: Reflect on your career dreams, like building a business to pass on or winning a career accolade. Looking into the future helps determine what you want to create as a legacy.
Leaving a legacy isn’t a matter of choice. Legacies are a part of the cycle of life. But managing the impression you leave behind means understanding your core values. And knowing your guiding principles means you get to enjoy a more meaningful life.
5. Can you highlight some key milestones the company has accomplished since its inception?
Property Marshal has achieved several achievements, including implementing a system for organized rent distribution through escrow accounts, receiving industry recognition and awards, and achieving profitable quarters.
6. What advice would you give to aspiring entrepreneurs aiming to make a positive impact in their respective industries?
Money can’t buy many things – any aspirants who want to enter any business with VC funding or big money and want to grow immediately can’t buy patience and cannot earn service rewards in no time. To start anything related to the service industry, one must have a lot of patience and time because it’s dealing with people and their emotionally attached assets.
