In this era of digitization, new technology is rising with every new dawn. To be ahead in the market race, businesses need to increase their productivity as well as customer satisfaction. Salesforce is the best solution to do so. Salesforce as a software streamlines the business and gives a comprehensive look to the business.
Whatever your business is, be it a startup or a settled big one, Salesforce helps you to achieve a pace in growth you are dreaming for. There are N numbers of Salesforce partners in the market but no other like Simplus. With the holistic approach of growing together with customers, Simplus has made a unique position in the vast Salesforce landscape.
Simplus is a global Platinum Salesforce Partner and the industry leader in Quote-to-Cash implementations, providing enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services. Guided by the mantra “success simplified,” they use leading cloud solutions to help companies achieve a strategic vision, improve performance, and increase value to stakeholders. With more than 2000 clients and a customer satisfaction rating in the top 1% of all Salesforce partners, Simplus helps companies improve, innovate, and grow.
Simplus’ strategy for growth has been focused on expanding and recruiting talent in their focus areas based on geographies, products, and industries.
At Simplus, culture comes first. Guided by values of stewardship, critical thinking, and an underdog spirit, they place ideas in front of titles, value diversity, and continually strive to serve their valuable customers and each other. Its global team, representing 17 nationalities and 20 languages on four continents, is dedicated to besing the undisputed leaders in Salesforce quote-to-cash.
The journey to prominence
As with any startup, Simplus’ biggest initial challenges were centered on growth headcount and bolstering their position in the large Salesforce ecosystem they were in. However, with great workplace culture and team members who truly exhibit the Simplus values, they quickly grew and expanded not only the team size but also their service offerings, product knowledge, innovation and IP, and industry standing. Simplus now has fully developed vertical and geography strategies to continue providing the best Salesforce partner services to its current and future clients.
Simplus has been a high-growth company from the start. However, some of the key moments that were instrumental in kicking off Simplus’ growth were choosing to focus on just Salesforce technology within its first year of operation and specializing in Steelbrick CPQ. Soon after Steelbrick CPQ invested in it, Steelbrick CPQ was acquired by Salesforce and became the flagship Salesforce CPQ offering. Simplus attributes much of its growth to this niche expertise in CPQ and quote-to-cash processes at large. Just this past year, Simplus was designated a Salesforce CPQ & Billing Master Navigator for its continued excellence and customer satisfaction in the space.
Simplus’ strategy for growth has been focused on expanding and recruiting talent in their focus areas based on geographies, products, and industries. This has been done both organically through employee referrals and open position searches for new hires and inorganically through thoughtful M&A decisions. For geographies, Simplus has focused on North America, Europe, and APAC. This was part of their eagerness to join forces with Sqware Peg and Clout Partners, their two international acquisitions of 2019.
Additionally, these acquisitions and others before them also gave Simplus a greater advantage with expanded product knowledge across CLM, CPQ, Billing, Sales Cloud, Service Cloud, FSL, and more. Finally, they have made high-tech, manufacturing, and health and life sciences their industry focuses, which has led Simplus to many key industry hires led by its talent team’s relentless efforts. Here are some points that highlight its growth:
- Zero to 550+ employees in six years.
- Seven acquisitions in three years.
- Simplus went from Gold Salesforce Partner in the USA only to Platinum Salesforce Partner in USA and Australia, Gold in Canada and APAC, Silver in UKI, France, and Benelux in under three years.
- The only SI partner to receive Salesforce funding three times.
- Multiple business award recognitions from Salesforce, Silicon Slopes, Utah Business, Comparably, Glassdoor, Inc., Entrepreneur, Business Insider, and many more.
- From one basement office to over 14 global locations in six years.
Simplus has seen such rapid and continued success thanks to both their investors and the exemplary team members.
Simplus is the only partner to be backed by Salesforce Ventures three times, in addition to their several rounds of Series A, B, and C funding led by EPIC Ventures, Silicon Valley Bank, Cross Creek Advisors, KSV, Savano Capital Partners, and others. And its impressive team members are the fuel putting that funding to good use by serving their clients with the three Simplus values close to heart: Underdog Spirit, Stewardship, and Critical Thinking. Simplus’ consultants work relentlessly to provide solutions to the world’s biggest brands and take care of each other and their clients tirelessly.
You only have to do a few things right in your life so long as you don’t do too many things wrong.Warren Buffett
The Company provides Salesforce advisory, implementation, change management, custom configuration, integration, and managed services for companies across all industries. They have particular expertise in Sales Cloud, CPQ, Billing, CLM, MuleSoft, Service Cloud, Community Cloud, Marketing Cloud, and Commerce Cloud.
Simplus’ services are different from other Salesforce implementation partners because they have expert consultants, proven methodology, and excellent partnerships. The Company boasts over 360 certifications across Salesforce technologies. Additionally, they use a hybrid approach on all quote-to-cash projects that combines the best of agile and waterfall methodologies. And finally, Simplus’ partnerships with DocuSign, Conga, MuleSoft, Prodly, and more strengthen their industry knowledge and efficiency in providing the best solutions to their customers.
Taking innovation to the table The newest additions to the products Simplus service are Marketing Cloud and Commerce Cloud, allowing them to better serve their retail and consumer goods clients. This expanded service offering came in the fall of 2019 with the introduction of their Digital Practice focused on delivering creative services for B2C experiences. Additionally, The Company people are excited to expand their knowledge base into the following technologies thanks to their new parent company, Infosys: Einstein, Vlocity, Field Service Lightning, CloudSense, and CloudCraze.